- Patient Care: You'll assist patients, rooming them, collecting vitals, and ensuring their comfort in a safe environment.
- Business Office Support: At times, you'll handle administrative tasks such as answering phones, scheduling patients, and managing check-ins and check-outs.
- International Recognition: We're a leader in cancer prevention, detection, diagnosis, and treatment, designated by the National Cancer Institute.
- Comprehensive Care: As the preeminent institution in western Pennsylvania, we deliver comprehensive cancer care, conduct research, and educate the next generation of cancer professionals.
- Flexible Schedule: Work Monday through Friday with no weekends or holidays required A minimum of 4 shifts per month and coverage on an as-needed basis are required. This role supports our offices in Butler, Seneca, and Farrell, and travel to other sites could be required.
- Completes vital signs, specimen testing and EKGs as needed.
- Organizes daily schedule of patients, greet patients and assigns rooms.
- Orders supplies for unit as necessary.
- Maintains competency requirements.
- Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory.
- Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork.
- Participate in interdisciplinary activities such as staff meetings and other committees as assigned.
- Other Duties as Assigned.
- Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer.
- Anticipates and responds to meet customer needs.
- Respond appropriately to crisis situation as a team member.
- Participates in interdisciplinary activities such as staff meetings and other committees as assigned.
- Assists in the registration of patients to include verification and confirmation of health insurance coverage.
- Immediately report any situation that may impact safety of patients, visitors and staff.
- Provides front desk coverage as assigned.
- Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic.
- Account for all customers in the clinic.
- Provides lobby/waiting room coordination and supervision.
- Serve as liaison between customers and clinic staff.
- Collects 100% of copays daily and correctly balances at the end of each day.
- Coordinates scheduling to include testing.
- Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician.
- High School graduate or equivalent required.
- Minimum of three years of direct patient care and/or phlebotomy experience.
- Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
- Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups.
- Possesses excellent organizational skills.
- Medical Assistant or Phlebotomy licensure preferred
- CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Act 34
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patient service coordinator - Farrell, PA , USA, United States - University of Pittsburgh Medical Center
Description
Are you passionate about patient care and ready to make a difference? Join our Radiation Oncology team at UPMC Hillman Cancer Center, where you'll play a crucial role in providing high-quality patient care.
As a Patient Service Coordinator, you'll work closely with our Life Changers to ensure a positive experience for patients. This role combines elements of both a Medical Assistant and business office support.Responsibilities:
Qualifications:
Licensure, Certifications, and Clearances:
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