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Lake Mary

    Front Desk Receptionist - Lake Mary, United States - Serenity Healthcare, LLC

    Serenity Healthcare, LLC
    Serenity Healthcare, LLC Lake Mary, United States

    1 week ago

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    Description
    Front Desk Receptionist

    Location: Lake Mary, FL

    Are you someone who enjoys connecting with clients/customers? Then this opportunity is for you Serenity is seeking a Front Desk Receptionist for our Lake Mary, FL office; to join our team and drive success within our clinic. The position is customer-focused, requiring excellent communication and interpersonal skills to provide exceptional experience for our clients. Your attention to detail and proactive approach will contribute to a smooth and seamless client journey, leaving a lasting positive impression on everyone who visits our clinic.

    Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

    Perks at Serenity
    • Career Advancement Opportunity
    • Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
    • Paid Time Off
    • 10 Major Holidays Off
    • 401k
    • Employee Referral Program
    Responsibilities
    • Update and verify customer information upon each visit.
    • Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
    • Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
    • Ensure positive customer experience by providing support and compassion.
    • Rotate through other various office tasks throughout the day.
    Qualifications
    • High School Diploma/ GED.
    • Excellent verbal and written communication, basic math skills.
    • Proven ability to multitask in a fast-paced environment.
    • 1+ year of full-time customer service experience, reception, or personal customer service industry.
    About Serenity

    Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

    Job: Full-time (3 13-hour shift)

    Office Hours: Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm

    *This position is contingent on successfully completing a criminal background check upon hire.
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