Front Desk Receptionist/scheduler - Altamonte Springs, United States - Unified Women's Healthcare
Description
The right person for this position enjoys interacting with patients, working as part of a team, is reliable, honest and ready to join a growing OBGYN facility.
Two part time positions available in Altamonte Springs office.Job Responsibilities:
- Warmly welcome patients and visitors in person or on the telephone.
- Assist patients in completing all necessary forms and documentation
- Keeps patient appointments on schedule by moving through the appointment process
- Comforts patients by anticipating anxieties and concerns, ie communicating wait times
- Politely answering patient questions whether in person or over the phone.
- Transferring calls as required
- Preserving the reception area in a clean and neat state.
- Accurately maintaining patient accounts by obtaining, recording, and updating personal and financial information.
- Being comfortable reviewing insurance benefits with patients and collecting copays/coinsurance/deductible responsibilities.
- Verifying patient insurance eligibility and obtaining prior authorization as needed.
- Maintains business office inventory and equipment by checking stock to determine inventory level and anticipating needed supplies.
- Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures.
- Consistently creating a positive work environment by being teamoriented and patient focused.
Medical Receptionist Qualifications / Skills:
- Multitasking
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Professionalism
Requirements:
- Minimum 1 year of experience in Medical Receptionist role, required.
- Working knowledge of medical terminology, HIPAA regulations, ICD and CPT coding.
- Bilingual speaker (Spanish and English) is a plus
- Innovative thinker with strong conceptual and problemsolving skills.
- Meticulous attention to detail with the ability to multitask.
- Strong organizational, administrative and planning skills.
- Ability to work under pressure.
- Ability to use discretion while working with sensitive information.
- Excellent documentation, communication and IT skills.
- Passionate about healthcare excellence and customer service.
- No
Job Type:
Part-time
Pay:
$ $16.00 per hour
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Medical terminology: 1 year (preferred)
- Computer skills: 1 year (preferred)
- Customer service
Work Location:
In person
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