- Develop strategic and operational governance processes.
- Lead strategic and operational planning to achieve business goals by fostering innovation, prioritizing initiatives, and coordinating the evaluation, deployment, and management of current and future solutions.
- Own the management and transformation of data into insights, while partnering and collaborating with the business and technology team to build a strategy to deliver value through data.
- Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
- Build a strategy to address the organization's technical debt ensuring stable, scalable operations and new capability development drive business value.
- Identify opportunities for the appropriate and cost-effective investment in tools, business applications and resources, including staffing, sourcing, purchasing, and in-house development.
- Develop, track, and manage the business application and data annual operating and capital budgets.
- Review software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
- Keep current with trends and issues in the technology industry, including current technologies and prices. Advise, counsel, and educate executives and management on their competitive or financial impact.
- Promote and oversee strategic relationships between technology resources and external entities, including vendors, and partner organizations.
- Partner with leaders of other disciplines to ensure proposed solutions align with information, technology, infrastructure, business and security architectures.
- Collaborate with business and key stakeholders to plan, prioritize, and schedule applications development and enhancement requests, while providing direction and guidance to the applications development staff.
- Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.
- Ensure continuous delivery of services through oversight of service level agreements with end users and monitoring of systems performance.
- Define and communicate corporate plans, policies, and standards needed for acquiring, implementing, and operating business application & data solutions.
- Approve, prioritize, and manage execution of projects and the project portfolio as they relate to the selection, acquisition, development, and installation of technology solutions.
- Work with partners to identify and access data needed to support business units in data visualization and reporting needs through application of agile practices.
- Accountable for availability and performance of applications portfolio, including ownership of incidents, change and release management.
- Drives stakeholder satisfaction by delivering quality applications and support with controlled and planned change management.
- Provide oversight in standards adherence through reviews of project work including detailed technical specifications and application code.
- Develop business case justifications and cost/benefit analyses for technology spending and initiatives.
- Assess and communicate risks associated with regards to technology specific investments.
- Provide leadership and be accountable for execution in the area of application development that includes new solutions and enhancement of existing solutions.
- Develop and maintain an appropriate IT organizational structure that supports the needs of the business.
- Develop and maintain relationships with vendors and suppliers to ensure that the organization has access to the latest technology solutions and services.
- Manage and mentor team members, ensuring they acquire the necessary skills, resources, and support to successfully develop in their roles and prepare for future roles.
- Drives the development, coaching, and training of team members by setting goals and objectives, implementing career paths to performance, and succession planning.
- Minimum of fifteen (15) years' experience leading teams responsible for requirements gathering, solution design, development and support of ERP and business applications (off-the-shelf/custom).
- Bachelor's degree required; Master's degree preferred.
- Demonstrated experience working with and managing the execution of managed service suppliers (MSPs)
- Demonstrated leadership experience of a organization consisting of 20+ team members including directors, managers, team leaders, and individual contributors spread out across multiple global locations.
- Proven experience with creating and managing outsourced relationships, both domestic and global.
- Strong contract negotiation skills required, and experience making decisions and recommendations on purchases that will increase the quality of services while decreasing cost of delivery.
- Experience in the design, implementation, and support of high impact, high company investment, and mission-critical projects in unstructured environments.
- Strong interpersonal skills including the ability to develop effective working relationships with others, a demonstrated customer focus, teamwork skills, and a willingness to share technical and business knowledge with team members.
- Works with senior management to establish strategic direction, operating policies, and to aid in major project planning.
- A demonstrated ability to implement processes and standards, and effectively communicate those across a technology organization.
- Strong interpersonal, organizational, time management and problem solving skills.
- Ability to travel - primarily domestic and international travel; however, this could change based on company's impending business needs.
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Description
FORTNA partners with the world's leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.At FORTNA, we believe in fostering a workplace that isn't just a job but a movement - a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.
POSITION SUMMARY:
Reporting to the Chief Information Officer, the Vice President of Business Application Center of Excellence (CoE) is responsible for management and support of FORTNA's enterprise resource planning (ERP) systems, core & non-core business applications and their associated supporting data. The successful candidate has overall responsibility for the design, support, maintenance, development, deployment, and enhancement of the enterprise's software applications and data platforms. The role will have accountability for planning and overseeing technical support & development while working collaboratively with business units to deliver technical solutions that meet goals and objectives.
As a member of the Technology Leadership Team (TLT), the successful candidate will collaborate with business and technology leadership to ensure successful achievement of business strategies while ensuring alignment with best practices and the enterprise technical strategy. The successful candidate will be passionate about collaborating with the business to develop a modern, secure, stable, and scalable application stack that will drive value and enable FORTNA's fast-growing business model.
PRIMARY RESPONSIBILITIES INCLUDE:
Strategy & Planning
When travelling to Client sites, essential requirements of this position may require physical presence in various environments and locations. Physical stamina may be required for prolonged standing, bending, stooping, and/or working in cramped quarters. Exposure to potentially dangerous tools and equipment amidst a variety of building materials is probable, as is occasional exposure to moving mechanical parts. The noise level in the work environment can vary from being relatively quiet, to moderate, to excessive. Safety shoes or boots may be required in certain situations. Additional safety clothing including gloves, hardhats, and devices to protect eyes, mouth, or hearing, will be worn as necessary.
All Associates are entitled to work in environments where risks to their health and safety are properly controlled. Alongside Fortna taking the appropriate steps to provide information on the Health and Safety requirements of the country they are working in, it is the Associates' responsibility to ensure they are aware of and follow these Health and Safety requirements, noting that regulations can vary significantly from one country to another.
Associates are reminded that they have a duty to take care of their own health and safety and that of others who may be affected by their actions at work. Associates must follow Fortna's policies and guidelines, and cooperate at all times with their co-workers to help everyone meet their legal requirements. If in doubt, Associates should speak with their Resource Manager or a Site Manager within the country they are visiting.
This position description should not be considered all-inclusive.
This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.
It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.
