Business Systems Analyst W/jira Experience - Washington, United States - Harkcon, Inc.

Harkcon, Inc.
Harkcon, Inc.
Verified Company
Washington, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
NA-90 works to maintain, operate, and modernize NNSA infrastructure to enable program results. NNSA's infrastructure protects global security through unique capabilities found nowhere else in the United States. These capabilities are threatened by deteriorating facilities built during the Manhattan Project and Cold War eras. MELE requires a Business Systems Analyst to support the NA-90 Office of Chief of Staff. The position requires experience with Jira software, SharePoint, eazyBI dashboard, and business operations.


The Business Systems Analyst will work closely with the Office of Chief of Staff team to gain an understanding of NA-90's operations and the Business Management System (BMS) that uses Jira software.

The Business Systems Analyst will then work with Product Owners in each of NA-90's sub-offices to implement and improve the BMS.

This will consist of developing and socializing BMS policy, plans, and procedures. The Business Systems Analyst will help identify existing processes and systems that align with a plan-do-check-adjust cycle.

The Analyst will also serve as the point person to liaison with NNSA IT personnel on NA-90 IT matters and will support the standup of the SharePoint document sharing infrastructure and processes.


The Business Systems Analyst should have strong data integration skills and be able to understand the data architecture of the BMS and other NA-90 systems such its G2 program management system.

The Business Systems Analyst should be a creative and adaptable individual who is a strong communicator, shows initiative, brings forth innovative ideas and solutions, and works well in diverse teams.

Essential functions include

  • Assess NA90 operations and processes to implement and enhance the organization BMS
  • Identify existing processes and systems that align with plandocheck cycle
  • Support analyses for NA90 programs and key deliverables
  • Learn the data architecture of the BMS and support the seamless integration of data sources from other NA90 systems (e.g., G2 program management system)
  • Understand and consider NA90 systems development roadmaps and consider these for BMS work
  • Provide Jira administration support to help with managing projects, continuous data integrity reviews, service desk, and dashboard maintenance
  • Responsible for creating and organizing new projects, configuring the layout, design, and workflows in Jira
  • Responsible for performing user and group administration on Jira
  • Responsible for writing complex JQL queries and calculated formulas for filters, reports, and eazyBI dashboards for the stakeholders
  • Compile NA90 IT issues and serve as liaison with NNSA IT personnel on corrective actions
  • Support the development and standup of SharePoint infrastructure and processes
  • Collaborates with stakeholders for requirements gathering and translating the results into Jira Projects
  • Support the development of reports and briefings
  • Support other Office of Chief of Staff functions such as coordination of program documents, data collection, and program analysis
  • All other duties as assigned

MINIMUM QUALIFICATIONS

  • College graduate Bachelor's degree
  • At least 2 years' related experience
  • Prior experience standing up and implementing business or quality management systems for organizations
  • Strong Atlassian's Jira skills and experience using Jira and eazyBI in prior positions
  • Knowledge and experience with agile methodologies as applied to data integration projects
  • Excellent attention to detail
  • Strong project management skills
  • Prior quality analysis experience
  • Excellent team player
  • Strong communication skills
  • Customer service experience
  • Adaptable and willing to work in a fast paced, hardworking office
  • Ability to obtain and maintain a DOE L or Q security clearance (requires U.S. citizenship)

PREFERRED QUALIFICATIONS

  • Leanagile methodology knowledge and experience
  • Statistical analysis skills
  • Prior familiarity with or experience working federal government programs
  • Experience with programs that involve facilities and infrastructure
  • Familiarity with NNSA M&O model
  • Master's degree in related field
This is a remote position

Harkcon, Inc.

is an Equal Opportunity Employer and does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.

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