-
Product Support Manager
3 weeks ago
Doosan Bobcat Bismarck, United StatesJob Information · As a Key Account Product Support Manager, you are responsible for the National Account and Key Account Service and Parts business for Bobcat Compact including aftermarket strategy, planning and execution, point of contact for trouble shooting, warranty support/ ...
-
IT Consultant HR Systems
1 week ago
Titan Industries Bismarck, United StatesThe Schwarz IT manages the entire digital infrastructure and all software solutions for the companies of the Schwarz Group. It is responsible for the selection, provision, operation and further development of IT infrastructures, IT platforms and business applications. In order to ...
-
Tax consultant for business consulting
1 week ago
Horizon Ventures Del City, United StatesAbout the Company · Our daily mission is to understand the needs of our clients, provide competent advice, and develop the right solutions. As a company, we are constantly evolving and supporting each other. Our vision? When it comes to tax and legal matters, there is no way arou ...
-
Travel Respiratory Therapist
2 weeks ago
Host Healthcare Bismarck, United StatesHost Healthcare is seeking an experienced Respiratory Therapist for an exciting Travel Allied job in Bismarck, ND. Shift: Inquire Start Date: 06/17/2024 Duration: 13 weeks Pay: $ / Week About Host Healthcare: · At Host Healthcare, we are dedicated to empowering the life and heal ...
-
Travel Nurse
1 day ago
Host Healthcare Bismarck, United StatesHost Healthcare is seeking an experienced Skilled Nursing Facility Registered Nurse for an exciting Travel Nursing job in Bismarck, ND. Shift: Inquire Start Date: 07/02/2024 Duration: 13 weeks Pay: $ / Week About Host Healthcare: · At Host Healthcare, we are dedicated to empower ...
-
Travel Nurse
1 week ago
Host Healthcare Bismarck, United StatesHost Healthcare is seeking an experienced Telemetry Registered Nurse for an exciting Travel Nursing job in Bismarck, ND. Shift: Inquire Start Date: 06/01/2024 Duration: 13 weeks Pay: $ / Week About Host Healthcare: · At Host Healthcare, we are dedicated to empowering the life an ...
-
Engineering And Maintenance Manager
1 week ago
DSJ Global North Dakota, United StatesJob Title: Senior Manager of Maintenance and Engineering · Location: North Dakota · Industry: Food & Beverage · DSJ Global is currently partnered with a nationally leading Food & Beverage manufacturing organization who are looking to add a Sr Maintenance and Engineering Manager ...
-
Operations & Accounting Manager
3 weeks ago
Ndchamber Bismarck, United StatesGNDC is seeking a Operations and Accounting Manager · The Greater North Dakota Chamber (GNDC) is the largest statewide business advocacy association in North Dakota and works to make our business climate the best in the nation. GNDC is hiring an Operations and Accounting Manager ...
-
Commercial Technology Sales Director
3 weeks ago
Owens & Minor, Inc. Bismarck, United States Full timeAt Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and the ...
-
Remote Regulatory Compliance Analyst
1 week ago
National General North Dakota, United States Full timeDescription · : Responsible for product life cycle management of personal lines products and for the development of drafting policy forms and contracts, coverage analysis, and the tracking of new and existing state statutes and regulations that may impact the personal lines port ...
-
Partial Hopsitalization Program Manager
2 weeks ago
CHI St Alexius Bismarck Bismarck, United States Full timeOverview · Since 1885, CHI St. Alexius Health has been dedicated to leading health care in this region by enriching the lives of patients through the highest quality of care. We seek to continue our tradition of success and innovation with individuals dedicated to delivering the ...
-
100% Tele-Neurology
9 hours ago
Access TeleCare North Dakota, United States Full timeAccess TeleCare would love your consideration in joining our Tele-Neurology team and organization. We are the first and longest-standing tele-med organization to receive The Joint Commissions Gold Seal of Approval. · Whats in it for YOU? · Our physicians experience less stress wo ...
-
Decision Support Analyst
3 days ago
Highmark Health North Dakota, United States Full timeDescription · : JOB SUMMARY · This job works closely with customers and design teams in prioritizing data and information requirements. The incumbent provides analysis in the development and support of projects and data analysis. Determines how decision support systems will p ...
-
Category Leader
3 weeks ago
Doosan Bobcat NA US Bismarck, United StatesJob Information · This position entails the effective procurement of commodities and highly engineered components used in the hydraulic systems of Doosan Bobcat products. The position will maintain assigned accounts and partner with suppliers that will provide the quality, price ...
-
Locum Physician
5 days ago
LocumJobsOnline Bismarck, United States Full timeLocumJobsOnline is working with Adelphi Medical Staffing to find a qualified Cardiology MD in Williston, North Dakota, 58801 · About The Position · Job Quick Facts: · • Specialty: Non-Invasive Cardiology · • Job Type: Locums Tenens · • Facility Location: Williston, ND · • Service ...
-
Kitchen Manager
3 weeks ago
Hemisphere Restaurants Bismarck, United StatesJob Type · Full-time · Description · About Us · The Tavern Grill Restaurant + Bar is a rapidly expanding, upscale casual, full-service bar and restaurant that is focused on providing the best guest experience by adhering to the highest standards of service in the industry. If ...
-
District Deli
3 weeks ago
SpartanNash Bismarck, United States Full timeJob Description: · Position Summary: · This role is responsible to provide direction and support to retail department managers to drive category performance and achieve sales, growth and profitability objectives. Monitor and access store performance, develop and implement new pro ...
-
Regional Lead
1 week ago
JLL Bismarck, United States Full timeJLL supports the Whole You, personally and professionally. · Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our ind ...
-
Marketing Analytics Manager
3 days ago
Doosan Bobcat Bismarck, United StatesJob Information · As the Marketing Manager, Marketing Analytics, you are responsible for managing the marketing reporting processes, ensuring data accuracy, and delivering actionable insights to drive marketing performance. Your expertise in data analysis, reporting tools, forec ...
-
70230-Customer Experience Coor
1 week ago
TJ Maxx Bismarck, United States Full timeJOB DESCRIPTION Discovery is at the core of everything we do - whether it's a great value, incredible style, or building long-lasting partnerships with people around the world. That's what makes TJX different. You can find it all across our brands: TJ Maxx, Marshalls, HomeGoods, ...
Product Support Manager - Bismarck, United States - Doosan Bobcat
Description
Job Information
As a Key Account Product Support Manager, you are responsible for the National Account and Key Account Service and Parts business for Bobcat Compact including aftermarket strategy, planning and execution, point of contact for trouble shooting, warranty support/policy related issues, parts support and sales, technician training and development, labor rate assessment and approval for the top national accounts.
In addition, you are responsible for proactively calling on national accounts, corporate contacts, and establishing face to face relationships and remediating any issues that may arise between the Bobcat distribution channel and our key accounts by working with the assigned AM or DPSM.
Role & Responsibility
Key Account Corporate and Regional Development:
Responsible for evaluation of the key account capabilities for performance of specified warranty procedures via the following: trained personnel, general shop tools, general shop facilities & premises, Bobcat special tools, and field modification completion
Corporate contact at Bobcat for strategic accounts on parts pricing, availability, order fulfillment, order status, and aftermarket lead times for key accounts
Develop sales strategy designed to penetrate existing and new accounts (pricing, marketing, programs, etc.)
Visiting key account customers with dealer sales or service personnel for follow up of product development, improvement and problem resolution
Maintain periodic communication between sales, service, parts, and customers through routine visits to key account regional and corporate offices
Customer Requirement:
Support growth and improvements in our business to improve speed and efficiencies with our workflows to customers
Process Improvements:
Work directly with the key account systems (SmartEquip, Portal, etc.) to log enhancements
NA Warranty:
Approve/deny questionable failures outside of normal warranty period
Review key account claims for warrantability of parts used or labor claimed
Meet with key account service representatives (regional/corporate) regarding out of warranty situations and make equitable settlements as necessary
Monitor and analyze any authorized key account installation of field modifications and the completion rate of those modifications
Job Requirement
Education Required: Bachelor's Degree in Business Administration, or equivalent allowed
Experience Required: 5>7 years
Travel Required: 10-24%
Green Belt Certificate preferred
Previous parts and service customer service skills a plus
Strong negotiation skills
Ability to make sound, timely decisions
Self-motivated and ability to work independently
Good time management and organization skills
MS Office Suite proficiency
Strong communication skills, written and oral
#GD
As a part of the Doosan Group, which employs more than 43,000 people in 38 countries worldwide, the company offers its customers products and solutions to help build stronger businesses and communities. Based in Seoul, South Korea, with its North America headquarters in West Fargo, North Dakota, Doosan Bobcat is a leading global manufacturer of construction, agriculture, landscaping and grounds maintenance equipment, attachments and services. The company is committed to empowering people to accomplish more.
Doosan Bobcat North America is home to world-renowned brands, including Bobcat compact equipment, Doosan portable power products, Ryan and Steiner grounds maintenance equipment and Geith attachments. Doosan Bobcat North America is a tradename of Clark Equipment Company.
Doosan is committed fostering an inclusive and a diverse workforce and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, religion, creed, citizenship status, national origin, disability, marital status, sexual orientation, gender identity, protected veteran status, or any other status or characteristic protected by law. If you have a disability or special need that requires accommodation, please contact us at Doosan is a VEVRAA federal contractor and seeks priority referrals of protected veterans.
Beware of Fraudulent Job Offers and Solicitations
Any legitimate job offer will be preceded by an official selection process.