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    Fleet Support Engineer - Foster City, United States - Wealth Recruitment, LLC

    Wealth Recruitment, LLC
    Wealth Recruitment, LLC Foster City, United States

    5 days ago

    Default job background
    Full time
    Description

    In this role, you'll diagnose complex hardware/software related issues, interface with cross-functional engineering teams to drive resolution, capture the troubleshooting details and place them in the internal knowledge database. This role will require flexibility to work nights/weekends as needed with advanced notice.

    We are looking for someone that has a bachelor's degree and a minimum of 2 years relevant experience (e.g. transportation, aerospace or autonomous vehicles). Ideally you have experience with electric vehicle technology and remotely supporting vehicle troubleshooting.

    As Fleet Support Engineer, you'll:

    • Act as point of contact for real-time escalation from technicians on fleet issues.
    • Document, amend and maintain a troubleshooting guide for all technicians to use as faults are diagnosed/resolved.
    • Establish diagnostic procedures to expedite troubleshooting in the future.
    • Provide historical review of vehicle/fleet data, parsing/interpreting vehicle logs and their physical implications.
    • Work with engineering design to improve tooling and detection of issues.
    • Work to implement effective countermeasures across the fleet.
    • Define/capture required data points to validate issue resolution.
    • Occasionally travel within the U.S. to support various operational locations

    Requirements

    • Bachelor's degree in Electrical Engineering, Computer Engineering or Automotive Engineering
    • 2+ years of relevant experience in transportation, aerospace or autonomous vehicles
    • Experience with low/high voltage circuits, Unified Diagnostic Services (UDS) and experience on how to safely troubleshoot
    • Understanding of hardware/software systems architecture, communications to support in an operations setting
    • Embraces a holistic problem-solving approach to identifying issues with high-level vehicle functions and drive specific resolution into single components
    • Self-starter with the ability to build relationships across the company
    • Ability to comprehend schematics, electrical diagrams and connector end views/pinout
    • Have availability for nights/weekends as needed with advanced notice

    Benefits

    • Pre-tax commuter benefits
    • Employer Subsidized healthcare benefits
    • Flexible Spending Account for healthcare-related costs
    • Employer covers all costs for short and long term disability and life insurance
    • 401k package
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