Server - Spring, United States - Willies Grill & Icehouse, LLC

Willies Grill & Icehouse, LLC Spring, United States

3 weeks ago

Description

Job Summary

The Server's role is to provide "Guest First" service at all times, making the Guest the center of all they do. This includes friendly and timely interaction with Guests and Team Members, creating perfect orders, answering questions, taking and delivering the Guests' order, cooperative service, and following up to ensure each Guest receives their correct food and/or drink order. Every Guest is made to feel welcome at all times.

Responsibilities and essential job functions include but are not limited to the following:

To know and follow posted schedule and strict adherence to posted clock in/out times.
Adherence to company uniform and grooming policies
Timely and courteous service to Willie's guests in his or her station as well as other tables in the restaurant.
Thorough knowledge of menu items, wines, beers, and cocktails
Adherence to company, state, and county sanitation standards
Maintains a clean and organized workstation
Maintains friendly, helpful, positive attitude
Knows and follows Willie's operating policies
Adheres to Willie's steps of service
Welcomes and greets Guests following established service guidelines
Ready and willing to assist fellow Team Members in meeting Guest needs
Answers questions and makes recommendations about our food, beverages, features, and other restaurant functions and services
Clearly understands the correct process in serving Guests with allergens
Takes food and beverage orders from Guests, repeating order for Guest confirmation. Correctly enters the order in our point-of-sale system following established ringing guidelines
Follows alcohol awareness procedures to prevent Guest intoxication; notifies Manager on Duty with any questions surrounding alcohol service to Guests
Delivers food and beverages to Guests
Assists other Bartenders & Servers in taking care of Guests, providing cooperative service
Monitors and observes the Guests' dining experience, ensuring Guests are satisfied with their food, beverage, and service. Pre-busses throughout the dining experience. Responds promptly and courteously to any requests
Prepares final bill, presents check to Guest, accepts payment (including coupons and gift cards), processes credit card charges or makes change (if applicable). Turns in required amount of cash and charge vouchers daily. Follows established cash handling procedures
Thanks Guests for their visit and invites them to return
Participates in the clearing and resetting of dining room tables
Assists other servers, BOH team, and counter/bartenders in their tasks when necessary
Responsible for all side work and cleaning duties outlined in the restaurant
Carries out all other duties as assigned by management
Attends all company meetings, training seminars as required
Performs side work at the start, throughout, and end of each shift as required
Performs all duties and responsibilities according to the Company's written employee handbook, including Performance Expectations and Dress/Style/Grooming Guidelines
Keeps immediate supervisor promptly and fully informed of all Guest service issues. Takes prompt corrective action as appropriate
Treats all Guests, Team Members, and Managers with the greatest degree of respect and courtesy
Maintains a friendly and cooperative attitude while at work
Portrays a favorable image of Willie's Grill and Icehouse at all times
Performs related tasks as assigned by Restaurant Management

Qualifications

EDUCATION/TRAINING/WORK EXPERIENCE

6 mos. to 2 years related experience preferred
High school diploma or equivalent preferred
Alcohol Certification required
Food Handler's Certificate as required

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Ability to see, hear, read, and write in English. Basic math and verbal communication skills required
Ability to comprehend and follow written and verbal direction
Must be able to speak clearly and listen attentively to guests, other employees and managers
Possess basic math skills and have the ability to handle money and operate a point-of-sale system
Ability to manage his or her own workflow and resolve questions and problems with supervisor

PHYSICAL REQUIREMENTS

Ability to stand and/or walk throughout the entire shift and work in a restaurant environment
Ability to lift up to 50 lbs
While performing the duties, this position is regularly required to stand and walk; talk or hear, in person and by telephone; uses hands repetitively to finger, handle, feel or operate restaurant equipment

Server

2 weeks ago

Woodhaven Village Conroe, United States

**Pay up to $13.00/hour** · Woodhaven Village seeks compassionate and caring individuals who are dedicated to supporting exceptional senior living experiences. Working at Woodhaven Village means you are part of the family. Each day is an opportunity to make a positive difference ...
Server

1 week ago

Lombardi Family Concepts, Inc. Houston, United States

We are currently seeking experienced **Fine Dining Servers** who will dedicate themselves in joining our exceptional team of professionals at Lombardi Cucina Italiana - Houston, TX. · The Server ensures all guests are provided with prompt and friendly service according to Lombard ...
Server

2 weeks ago

Hamsa Rice Village Llc Houston, United States

**Benefits**: · - Dental insurance · - Employee discounts · - Health insurance · - Opportunity for advancement · We are look for a Server to join our team at this fast paced Casual Fine Dining Restaurant. · The Server at Hamsa ensures all service standards are met for each guest. ...
Server

2 weeks ago

Applebee's Houston, United States

Applebee's Neighborhood Grill + Bar serves as America's kitchen table, offering guests a lively dining experience that combines simple, craveable American fare with classic drinks and local drafts. Today, with over 1,700 locations and counting, what was once a popular neighborhoo ...
Server

3 weeks ago

Gyu-Kaku Japanese BBQ Houston, United States

**Title: Server** · **Employment Type: Hourly** · The Server serves food and drinks following established guidelines, procedures, and policies as prescribed by company standards. He or she interacts with guests and staff in a cordial, efficient, and professional manner and helps ...
Server

1 week ago

First Watch Conroe, United States

**NO NIGHT SHIFTS. EVER. OPEN DAILY FROM 7:00 AM - 2:30 PM***:First Watch** is an award-winning breakfast, brunch and lunch concept, specializing in unique creations and a culture you'll love. With daytime-only hours, our teams benefit from no night shifts, ever, along with compe ...
Server

3 weeks ago

Grand Living Sugar Land, United States

**Grand Living at Riverstone** · **About Grand Living** · Grand Living is changing the way generations embrace life and is quickly becoming an iconic brand in senior hospitality. What began as a vision to create distinctive senior living communities has evolved into a collection ...
Server

3 weeks ago

Cyclone Anaya's Mexican Kitchen Houston, United States

**Server** · **Reports to: Restaurant Manager** · **Summary of Position**: · Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time that they will want to r ...
Server

3 weeks ago

Mambo Seafood Restaurants Houston, United States

**Come join the team** · Mambo Seafood is a high-volume iconic Houston restaurant brand that has been in business since 1996. Mambo has 12 restaurants in the Greater Houston area, one location in San Antonio, and one franchised operation in the Rio Grande Valley. Mambo Seafood is ...
Server

1 week ago

The Spot Lemonade The Woodlands, United States

**Join The Spot Lemonade Team** · **Job Summary**: · The Spot Lemonade, a family-oriented and operated fresh-squeeze business, is seeking friendly and customer-oriented servers to join our team. As a server, you will be responsible for providing excellent customer service, taking ...
Server

5 days ago

IHOP Humble, United States

**NGE Texas** is an American multi-brand restaurant (**IHOP**) operator headquartered in Texas. You contribute to our success by creating this exceptional experience for your team, customers and the community. To deliver the **NGE **Way environment for our customers you will prov ...
Server

3 weeks ago

Pappasito's Cantina - Spring Houston, United States

Now Interviewing Servers We're a family owned and operated company, which means our core values have been passed down from generation to generation. We're constantly focused on innovation, attention to detail and quality in everything we do. Were looking for positive and friendly ...
Server

3 weeks ago

Cyclone Anaya's Mexican Kitchen Houston, United States

**Server** · **Reports to: Restaurant Manager** · **Summary of Position**: · Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time that they will want to r ...
Server

1 week ago

The Aspenwood Company - Village of Southampton Houston, United States

The Aspenwood Company has opportunities for full time Servers at our Village of Southampton location an Independent Living, Assisted Living with Memory Care senior community. · Pay Rate: $15/hr. - $16/hr. · 11:00 a.m. - 7:00 p.m. · Must be available to work weekends and holidays. ...
Server

3 weeks ago

Cadillac Ranch Houston, United States

**JOIN A WINNING TEAM** · **SERVER** · This isn't just your next job - it's your opportunity to be part of an amazing team that delivers on our promise to meet and exceed our guest's experience the moment they walk through our doors We offer structured programs for growth and car ...
Server

2 weeks ago

Little Kitchen HTX Houston, United States

**Benefits** · - We offer many great benefits, including **free early access to your pay** through Homebase. · **Responsibilities**: · *Setting the table *Presenting the menu and helping customers select food *Delivering food to tables *Delivering a great customer experience · ** ...
Server

1 week ago

Willies Grill & Icehouse, LLC Sugar Land, United States

**Job Summary** · The Servers role is to provide Guest First service at all times, making the Guest the center of all they do. This includes friendly and timely interaction with Guests and Team Members, creating perfect orders, answering questions, taking and delivering the Guest ...
Server

3 weeks ago

Toca Madera Houston TX Houston, United States

Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and ...
Server

3 weeks ago

Areas USA, Inc Houston, United States

**Job Title**:Server · **Department**:Food and Beverage Operations **Reports To**:Concept Manager · **Status**:Non-Exempt · **Date**:Nov 2023 · **Broad Functions**:To create a positive guest experience in a professional, friendly, helpful and timely manner resulting in the highes ...
Server

1 week ago

Slick Willies Family Pool Hall Houston, United States

We are looking for a competent Server to take and deliver orders. You'll be the face of our establishment and responsible for our customers' experiences. Server responsibilities include ensuring our tables are clean and tidy when guests arrive, and serving food and beverages. You ...