Human Resources Generalist - Albion, United States - Community Action of Orleans and Genesee, Inc.

Description

Job Description

Job Title: Human Resources Generalist

Department: Human Resources

Reports to: Director of Finance and Administration

Pay Range: $ $26.81 per hour

FLSA Status: Non-exempt

I. PURPOSE AND SUMMARY OF RESPONSIBILITIES:

The Human Resources Generalist plays a crucial role in overseeing all aspects of the HR department within the agency. This individual is responsible for developing and implementing HR strategies, policies, and programs to ensure the effective management of the organization's human capital. The Human Resources Generalist will collaborate closely with senior management to align HR initiatives with the overall business objectives.

II. ESSENTIAL RESPONSIBILITIES

Human Resources and Employee Benefits

· Develop and implement HR strategies and initiatives aligned with the overall business strategy.

· Collaborate and plan with Program Directors to ensure the agency has the right talent in place to meet current and future needs.

· Analyze trends and metrics to inform HR decisions and strategies.

· Manage the recruitment and selection process, including job postings, advertisements, screening resumes, conducting interviews and providing support in all facets of recruitment.

· Develop and implement effective onboarding program to ensure smooth integration of new employees into the agency.

· Serve as a primary point of contact for employee relations issues, including conflict resolution, disciplinary actions, and complaint procedures.

· Conduct investigations into employee complaints and ensure timely resolution.

· Promote a positive and inclusive work environment through effective communication and engagement initiatives.

· Develop and implement performance management systems, including goal setting, performance evaluations, and performance improvement plans.

· Provide coaching and support to managers and employees on performance-related matters.

· Manage the agency's compensation and benefits programs, including salary administration and employee benefits package. Serves as primary liaison with agency benefits broker and with insurance companies regarding any benefit issues.

· Conduct employee education concerning benefit plans. Ensure all required paperwork is completed and in compliance.

· Responsible for timely enrollments and termination in benefit plans including COBRA notices as necessary.

· Advise employees on benefits and procedures for FMLA, disability leave, PFL, Leave of Absence, EAP.

· Determine eligibility for FMLA/Leave of Absence, PFL, disability and workers compensation. Collect agency incident reports, file claims as appropriate, and monitor claims until closed. Work with agency supervisors and insurance companies on status of claim. Maintain leave and incident files of above.

· Oversee HR administrative functions including maintaining employee records, managing HRIS systems, and ensuring compliance with employment laws and regulations.

· Stay abreast of changes in employment legislation and industry best practices to ensure HR policies and practices remain compliant and effective.

· Review monthly unemployment report from Department of Labor as well as individual claim notices. Protest claims as necessary.

· Serve as designated plan administrator for employee retirement plan and primary contact to plan provider.

· Prepare separation letters and complete separation/termination checklist for employees ending employment. Conduct exit interviews with separating employees and tabulate statistics from interviews according to written procedure. Provides feedback to Directors Team as appropriate.

· Maintains documentation for agency Affirmative Action Plan.

Other Responsibilities

· Reconcile monthly insurance premium invoices, prepare vouchers including department allocations, provide to fiscal for processing.

· Process and complete employment verification forms from a variety of sources ensuring release of information is on file.

· Prepare mandatory reporting on a monthly, quarterly, annual basis.

· Provide guidance to payroll administrator in processing payroll and administering agency policies related to payroll

· Function as back-up payroll administrator.

· Process federal background checks for all new employees.

· Will be able to work on occasion, outside the normal hours of this position (ex. Nights and/or weekends) to meet emergency agency needs, process timely paperwork or meet deadlines.

· Will perform other duties as may be required by project rules and regulations, or as directed by your supervisor.

Professional

· Maintain Confidentiality regarding Agency employee, client, and business information.

· Will become knowledgeable with and abide by the agency's employee and fiscal policies.

· Updates job knowledge by participating in conferences and educational opportunities; reading professional publications, maintaining personal networks; participating in professional organizations and webinars.

III. MARGINAL RESPONSIBILITIES

· Assist with fiscal and other audits.

· Assist fiscal director with year-end or program year-end adjustments and accruals as necessary.

· Participate in non-mandatory training and meetings as directed.

IV. RELATIONSHIP

A. Internal

· Regular interaction with Executive Director, Program Directors, and other program staff.

Supervision Received:

Frequent 0%

Several times daily 0%

Occasional, since most duties are repetitive and related, with standard instructions and procedures as guides. Unusual problems are referred, frequently with suggestions for correction 25%

Limited supervision. The nature of the work is such that it is performed to a large extent on personal responsibility after assignment, with some choice of method. Occasionally develop own methods 75%

Minimal 0%

Little or no direct 0%

B. External

· .Promotes community awareness of Community Action and its programs and services offered.

V. WORK ENVIRONMENT

· Work is performed primarily in Albion Administrative Offices, with occasional noise from phone, office equipment, voices from staff and clients. Office is equipped with equipment needed to carry out job functions and assure security of information, and confidentiality.

· This is a busy office where frequent interruptions from clients and staff requiring the ability to handle stressful situations in a professional manner. Personal transportation is required. Occasional overnight travel for out of area trainings may occur at the direction of your supervisor.

· Professional development and training will be offered as appropriate and feasible.

VI. PHYSICAL DEMANDS:

This position requires approximately:

Sitting 80-90 %

Standing 5-10 %

Lifting 0 % Up to 20 lbs.

Driving 0 % Minimal

Bending 0 % Minimal

Walking 5-10 %

Talking 5-10 %

Comments: Major physical activities include computer usage, telephone, filing, and attending meetings.

VII. QUALIFICATIONS

· Bachelor's degree in Human Resources, Business Administration or related field, or equivalent experience.

· Minimum 5 years' experience in Human Resources roles, with demonstrated proficiency in all HR functions.

· Strong knowledge of employment laws and regulations.

· Excellent communication, interpersonal, and conflict resolution skills.

· Proven ability to build effective relationships with employees at all levels of the organization.

· Ability to handle confidential information with discretion and integrity.

· Proficient in HRIS software and MS Office applications

· This position requires a valid driver's license, an acceptable driving record, and acceptable insurance coverage limit per agency policies.