- Develop a complete understanding of PHR, Hotel, and Food & Beverage policies, processes, and financial controls.
- Prepare audit program, conduct research, initiative complete audit field work, prepare initial report, review report with affected managers, review Manager's Response form, and issue final audit report and score.
- Perform compliance audits to standards and processes to assess systemic failures in results, Reports should include:
- Process Awareness
- Design
- Compliance
- Effectiveness
- Cash and cash equivalents/safes/banks/petty cash
- Hotel - Contracts/Revenue Recognition/Accounts receivable/City Ledger/Income Journal
- Food & Beverage- Revenue/Discounts/Income Journal
- Purchasing/Receiving/Inventories/Par/Storage
- Security/Key control
- Banquet set up to SSI/Pre-event readiness
- Property SSI- Rooms Public Areas and outlets
- HR- Hiring/uniforms/training/payroll/record keeping
- Reputation mgmt./timely response to reviews
- Follow-up audits for areas of systemic compliance issues
- Specific forensic audits as requested by Corporate
- Mystery shops of F&B to service standards
- Conduct monthly QA inspections of all assets- both rooms, restaurants, and public areas, identifying inconsistencies to standards, and reconciling to property leaders QA inspections to assess alignment to Pride of ownership/Asset preservation
- Evaluates standard operating procedures, systems, and controls; makes recommendations for modifications and/or additional procedures
- Audit monthly compliance reports from the properties that form a basis of KRA metrics.
- Assist in reviewing, maintaining, and auditing property and outlet consistency with Standards, Specifications, and Inventories (SSI.)
- Monitor the Fraud Hotline and serve as a confidential resource for associates who may confront fraud in the workplace
- Attend Weekly SOP Committee meetings and evaluate modifications and additional procedures from a compliance audit standpoint.
- Other duties as assigned.
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Compliance Auditor - Virginia Beach, United States - Professional Hospitality Resources, Inc. and Ocean Beach Club LLC
Description
Overview:
The Compliance Auditor performs financial and operational audits to determine awareness, and compliance with Gold Key/PHRs polices, processes and procedures.
Responsibilities:Compliance Audits focus on the following areas:
Type Qualification
Skill Strong organizational and project management skills.
Skill Excellent oral, written, presentation and public speaking skills.
Skill Extremely strong analytical/intellectual skills and business acumen with resourceful problem-solving skills.
Skill High Attention to detail
Experience 3 years in internal audit, financial audit, or F&B or Front Office Hotel Management
Experience Bachelor's or masters degree in Hospitality Management or Business Administration or related degree preferred.