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    Tour Guide - San Antonio, United States - Star Shuttle & Charter

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    Description

    Job Description

    Job Description

    JOB OVERVIEW

    Star Shuttle and Charter in San Antonio is looking for a full-time Tour Operator to drive Sprinters and Charter Buses in downtown San Antonio. We are looking for a positive, outgoing, customer service driven driver who is comfortable speaking into a microphone while giving the tours. Must have a good knowledge of Texas history and downtown San Antonio.

    • Transporting guests to/from designated locations in a safe, efficient and courteous manner.
    • Adhering to all local and state driving laws.
    • Ensures safety and security of passengers and vehicle.
    • $16 per hour plus commission and tips.

    ESSENTIAL JOB FUNCTIONS

    • Maintain complete knowledge and compliance of all departmental policies, service procedures, and standards.
    • Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
    • Maintain positive guest relations at all times.
    • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
    • Inspect vehicle for damage; document required repairs.
    • Inspect vehicle for operating condition and correct and issues (i.e., tire pressure, oil/fuel/water levels).
    • Communicate vehicle maintenance needs to Manager on duty.
    • Obey all traffic and driving regulations.
    • Remain on scheduled route at all times.
    • Drive the vehicle to transport guests/visitors to and from designated destinations.
    • Meet and greet passengers from designated pick up areas.
    • Communicate any delays, problems and passenger needs by phone
    • Document all trips accurately prior to the start of, and at the conclusion of each day

    Minimum Requirements

    • Valid Class C or B with Passenger Endorsement
    • Excellent driving record as detailed by Insurance Company requirements.
    • Thorough knowledge of local roads.
    • Ability to pass background check
    • Available to work weekends
    • Ability to pass pre-employment drug test
    • Fluency in English both verbal and non-verbal.
    • Provide legible communication and directions.
    • Basic arithmetic and money handling required.

    Daily functions require the ability to:

    • Perform job functions with attention to detail
    • Prioritize and organize
    • Be a clear thinker, remaining calm and resolving problems using good judgment
    • Follow directions thoroughly
    • Understand guests' service needs
    • Work cohesively with co-workers as part of a team
    • Ensure a safe working environment

    Work Remotely

    • No

    Job Type: Part-time or Full-time

    Pay: $16.00 per hour

    Expected hours: per week

    Supplemental pay types:

    • Tips

    Experience:

    • driving: 1 year (Required)

    License/Certification:

    • Class B CDL (Preferred)

    Work Location: Multiple locations


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