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Conway

    Front Desk - Conway, United States - AUC UROLOGISTS LLC

    AUC UROLOGISTS LLC
    AUC UROLOGISTS LLC Conway, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionDescription:

    The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office.

    Supervisory Responsibilities:


    • None.

    Duties/Responsibilities:


    • Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.


    • Schedules appointments for the physicians and physician assistant to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. Prepares a daily schedule of examinations for each provider.


    • Retrieves patient files from cabinet, checks for correct sequence of papers, inserts new patient record forms, and places files in sequence for physician examination or treatment.


    • Endeavors to keep patients on schedule by reminding provider of service delays.


    • Assists ill or distraught patients as necessary. Telephones taxis or family members when necessary for transportation.


    • Maintains reception area in a neat and orderly condition.


    • Assists patients with insurance papers and billing questions.


    • Opens and sorts office mail. Delivers outgoing mail to the post office at end of day.


    • Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.

    Requirements:

    Required Skills/Abilities:

    • Personality and demeanor to deal with the public and assist ill, older, or distraught patients.
    • Basic office skills such as typing and filing.
    • Good organizational skills.

    Education and Experience:

    • Graduate of a certified medical office training course preferred.
    • High school graduate or equivalent required.

    Physical Requirements:

    • Prolonged periods of sitting at a desk and working on a computer.
    • Must be able to lift up to 25 pounds at times.

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