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Myrtle Beach

    Front Desk Clerk - Myrtle Beach, United States - Hilton Grand Vacations

    Hilton Grand Vacations
    Hilton Grand Vacations Myrtle Beach, United States

    2 weeks ago

    Hilton Grand Vacations background
    Description

    Come be a part of our incredible team at Anderson Ocean Club, a luxurious property located on the stunning shores of the Atlantic Ocean in beautiful Myrtle Beach. Join approximately 100 dedicated team members focused on creating unforgettable vacation experiences for our owners and guests - we are excited for you to become a part of our team!



    We are looking for team members who are enthusiastic about crafting enduring vacation memories for guests staying at our resort properties. This is a fantastic opportunity if you love assisting guests in creating unforgettable vacation experiences. We offer a vibrant and supportive environment with exceptional training and benefits. Additionally, you'll have the chance to work at one of South Carolina's most awe-inspiring resorts.



    Why team members enjoy working with us:

    • Competitive base pay
    • Benefits from day one
    • Daily Pay* - access your earned pay before payday
    • Recognition Programs and Rewards
    • Global discounted rates at Hilton hotels
    • 401(k) program with company match
    • Employee stock purchase program
    • Paid Holidays, Sick days, and Generous Paid Time Off Program
    • Tuition reimbursement
    • Various learning and career advancement opportunities
    Job Overview:

    As a Front Desk Clerk, your responsibility is to fulfill your role aligning with our culture and contributing to company success through the following duties performed at the highest standards:
    • Ensure every interaction with an owner or guest is positive and memorable during check-in, check-out, and while addressing their requests
    • Input data into the reservation system for record maintenance
    • Resolve unit availability in the reservation system and assist guests with reservations
    • Process invoices, collect payments, and manage safety deposit boxes
    • Forward housekeeping and maintenance requests to the appropriate departments
    • Maintain front desk supplies and prepare arrival packets
    • Produce reports and correspondence for management as necessary
    Our commitment to excellence has been acknowledged through various accolades, including features in Newsweek's Most Loved Workplaces list in 2021, winning the Gold Stevie American Business Award for Company of the Year in Hospitality and Leisure, recognition as a top company by LinkedIn in Travel & Hospitality, and obtaining Great Place to Work certification in 2022.



    Qualifications:



    To excel in this role, you should meet the following minimum requirements:
    • High School Diploma or Equivalent
    • Proficiency in English for effective communication with guests, owners, and colleagues
    • Flexibility to accommodate schedule changes and cover shifts on short notice
    • Ability to multitask, prioritize duties, and meet deadlines
    • Prior experience in cash handling and data entry
    We are an equal-opportunity employer and promote diversity within our company. We do not discriminate based on various factors and ensure individuals with disabilities receive necessary accommodations throughout the application process and employment period. Feel free to reach out for any accommodation requests.

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