- Take pre-qualified leads and partner home buyers with a realty partner within the network. Act as the first point of contact for buyers over the phone, addressing general inquiries about the process and connecting buyers with the appropriate Real Estate Agent in the VUR Network, while abiding by company and industry guidelines prohibiting any discussion of loan terms.
- Ensure all needs are met and each homebuyer is receiving excellent customer service by assigning pairing files to an Agent Development Coach for review and follow-up.
- Actively contribute to making the team and culture stronger by assisting with other duties as needed.
- Strong communication skills (written and verbal)
- Exemplary customer service skills
- Excel in fast-paced, results-oriented environment
- Thrive in a highly cooperative work setting
- 1+ year(s) of customer service experience
- Proficient in basic computer technologies, appropriate for an internet-based company
- Real Estate Salesperson licensed or become licensed upon employment
- Regular and predictable attendance
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Realty Connection Specialist - Columbia, United States - Veterans United Home Loans
Description
As a Realty Connection Specialist, you support the home shopping process by pairing pre-qualified buyers with Real Estate Agents within the Veterans United Realty (VUR) Network. You answer general inquiries about VUR and the home buying process, while abiding by company and industry guidelines prohibiting any discussion of loan terms.
Job duties will vary upon assignment but may include:
We'll also want to know you can demonstrate these attributes:
Veterans United Home Loans and its affiliates are proud to be Equal Opportunity Employers committed to creating a diverse and inclusive workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, or other legally protected classifications.