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    supvr of business compliance investigations - Chicago, United States - City of Chicago

    City of Chicago
    City of Chicago Chicago, United States

    3 weeks ago

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    Description

    SUPERVISOR OF BUSINESS COMPLIANCE INVESTIGATIONS

    DEPARTMENT OF BUSINESS AFFAIRS AND CONSUMER PROTECTION

    Number of Positions: 1 (Additional vacancies possible pending budget approval)

    Under general supervision, oversees investigators engaged in a full range of investigative duties to ensure compliance with the City's ordinances governing businesses, consumer protection, and public vehicles.

    ESSENTIAL DUTIES

  • Assigns, supervises, and monitors the activities of staff engaged in conducting investigations on business compliance, consumer protection, weights and measures, truck weights, tobacco, Licensing, and public vehicles.
  • Plans enforcement projects and prioritizes work activities for field inspections and investigations; collaborates with City departments to coordinate license investigation and enforcement activities.
  • Researches and responds to sensitive inquiries and complaints from City officials and the public regarding license compliance investigations.
  • Coordinates large-scale investigations requiring coordination between operating departments and outside agencies; assists staff with difficult, complex, or atypical inspections and investigations.
  • Reviews reports prepared by staff for completeness of information and appropriateness of action taken in the IRIS system.
  • Assists in the development and implementation of policies and procedures to improve unit efficiency.
  • Coordinates the confiscation of illegal merchandise and the shut-down of businesses with local law enforcement agencies.
  • Reviews enforcement action issued by investigators for correctness and adherence to standards.
  • Serves as a liaison to various municipal, state, and federal agencies on business licensing, consumer fraud or deception, public vehicles, and other issues as needed.
  • Develops working partnerships with the Chicago Police Department for investigations and joint task force initiatives.
  • Instructs and trains staff in all aspects of business compliance, as well as investigative methods and procedures.
  • Prepares monthly program activity reports and related work reports for management review.
  • Monitors and evaluates work performance of subordinate staff and prepares performance appraisals; has significant say in an employee's hiring, advancement, promotion, etc.
  • Conducts training sessions for new investigators and participates in the hiring process.
  • Performs other duties as required.

    • Location : Department of Business Affairs & Consumer Protection

    Address : 2350 West Ogden Avenue

    Shift : May vary depending on business need

    Salary: $74,244 /year (Non-negotiable)

    THIS POSITION IS IN THE CAREER SERVICE

    Qualifications

    Graduation from an accredited college or university with an Associate's degree, or 60 hours, of college credit in Criminal Justice, Law Enforcement, or a directly related field, plus three years of investigative work experience; OR five years of investigative work experience; or an equivalent combination of education, training and experience

    Licensure, Certification, or Other Qualifications

  • A valid State of Illinois driver's license is required.
  • Must have the permanent use of an automobile that is properly insured, including a clause specifically insuring the City of Chicago from accident liability.

    • Selection Criteria

    This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

    Preference will be given to candidates possessing the following:

  • Previous experience using Business Objects or related report generating software.
  • Proficiency with MS Office
  • Previous experience interpreting and applying rules and regulations related to ordinances.
  • Previous experience customer facing customer service.
  • Previous experience generating reports.
  • Fluency (read, write, and speak) in any language other than English.
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