Bilingual Field Compliance Analyst - Chicago, United States - Combined Insurance

Mark Lane

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Mark Lane

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Description

Combined Insurance, a Chubb Company, is seeking a Bilingual Field Compliance Analyst to join our fast-paced, high energy, growing company.

We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals


Position Summary
Bilingual Field Compliance Analyst is responsible for monitoring and evaluating data/ trends related to sales made by agents.

Analyst will help identify sales which violate company policies and insurance regulations and if a violation is identified, a referral will be made to the appropriate Investigator for handling.


Responsibilities

  • Review and analyze sales production, highlighting sales which do not conform with company standards.
  • Assess training needs of New Agents and identify competency gaps which need to be addressed.
  • During instances of a violation, work with FCI Investigator to determine cause and appropriate discipline or training response.
  • Assist in development, sourcing, and updating of training programs and aids, such as manuals and handbooks or online materials, to meet specific training needs.
  • Assist in developing specific training plans for individuals and teams as requested or needed
  • Address calls into the Department and act as a resource for agents seeking support on compliance related matters.
  • Assist with investigation research as needed.

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