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    Remote Endpoint Engineer - Chicago, United States - Insight Global

    Insight Global
    Insight Global Chicago, United States

    3 weeks ago

    Insight Global background
    Description


    Insight Global is seeking a remote Senior Principal Endpoint Engineer with expertise in Intune and Microsoft products to lead endpoint management initiatives.

    In this role, you will be instrumental in designing, implementing, and maintaining endpoint solutions to ensure the security, reliability, and efficiency of the technology infrastructure.

    Additionally, you will play a crucial role in building and upgrading the current

    applications and overall infrastructure, including creating gold images to be provided to our external vendor for building machines.


    Responsibilities:

    • Lead the design, implementation, and optimization of endpoint management solutions utilizing
    Microsoft Intune and other related Microsoft products.

    • Develop and maintain endpoint management policies, procedures, and best practices to ensure
    compliance with industry regulations and standards.

    • Collaborate with cross functional teams to define endpoint security requirements and
    implement effective solutions to safeguard client data and privacy.

    • Provide technical leadership and guidance to junior engineers and support teams in diagnosing
    and resolving complex endpoint issues.

    • Evaluate emerging technologies and trends in endpoint management to identify opportunities
    for innovation and enhancement.

    • Drive automation initiatives to streamline endpoint provisioning, configuration, and
    maintenance processes, improving operational efficiency.

    • Participate in capacity planning and performance tuning activities to ensure scalability and
    reliability of endpoint infrastructure.

    • Contribute to the development and enhancement of our current applications and overall
    infrastructure, including creating gold images to be provided to our external vendor for building

    machines.

    • Utilize expertise in Workday, Service Now, and Okta to integrate endpoint management solutions
    and streamline processes.

    • Manage a team of engineers, providing mentorship, coaching, and performance feedback to
    ensure the team's success.

    • Apply familiarity with ITIL processes and change control processes to ensure smooth
    implementation and maintenance of endpoint solutions.

    • Oversee Quality Assurance Testing / UAT testing processes to ensure the reliability and
    performance of endpoint solutions.

    • Create and distribute communications to business users regarding changes, updates, and
    maintenance activities related to endpoint solutions.

    • Fundamental understanding of Mobile Phones and iPads as well as Apple Business Manager and
    best practices for monitoring and security for mobile devices.


    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

    We are an equal opportunity/affirmative action employer that believes everyone matters.

    Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

    If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to .

    To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
    .

    Required Skills & Experience

    • Minimum of 8 years of experience in endpoint engineering with a focus on Microsoft Intune and related Microsoft products.
    • In depth knowledge of endpoint management principles, methodologies, and best practices.
    • Strong expertise in configuring and managing Microsoft Intune for device enrollment, compliance policies, application deployment, and remote device management.
    • Proficiency in scripting languages (PowerShell, Python, etc.)
    for automation and orchestration of endpoint management tasks.

    • Experience with Microsoft Intune and other endpoint management tools.
    • Familiarity with Workday, Service Now, and Okta integration and administration.
    • Understanding of the healthcare industry and its unique endpoint management challenges and requirements.
    • Familiarity with ITIL processes and change control processes.
    • Expertise in Quality Assurance Testing / UAT testing.
    • Ability to create and distribute communications to business users regarding endpoint solutions
    changes and updates.

    Nice to Have Skills & Experience


    Relevant Certifications (Desired):

    • Microsoft Certified: Endpoint Manager (Intune)
    • Microsoft Certified: Modern Desktop Administrator Associate
    • CompTIA Security+
    • ITIL Foundation Certification
    • Okta Certified Administrator
    • ServiceNow Certified System Administrator


    Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching.

    Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

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