-
Customer Care Representative
1 week ago
RILEY BLAKE DESIGNS Sandy, United StatesJob Description · Job DescriptionAbout Riley Blake Designs · Riley Blake Designs manufactures and distributes high-quality fabrics and sewing notions worldwide. Our mission: to inspire and connect creative minds with innovative and high-quality products. We embody creativity whil ...
-
Customer Care Representative
1 week ago
MSC Industrial Supply Georgia, United StatesBuild a better career with MSC. · Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations ...
-
Customer Care Representative
3 weeks ago
RILEY BLAKE DESIGNS Sandy, United StatesJob Description · Job DescriptionAbout Riley Blake Designs · Riley Blake Designs manufactures and distributes high-quality fabrics and sewing notions worldwide. Our mission: to inspire and connect creative minds with innovative and high-quality products. We embody creativity whil ...
-
Customer Care Representative
1 week ago
Stryten Energy Alpharetta, United StatesOverviewThe customer service representative is a significant customer facing role within Stryten, with daily communication around orders and fulfillment directly with the customer as well as other departments within the organization. · The hours for this on-site (5 days each wee ...
-
Customer Care Representative
3 weeks ago
RILEY BLAKE DESIGNS Sandy, United StatesJob Description · Job DescriptionAbout Riley Blake Designs · Riley Blake Designs manufactures and distributes high-quality fabrics and sewing notions worldwide. Our mission: to inspire and connect creative minds with innovative and high-quality products. We embody creativity whil ...
-
Customer Care Representative
1 week ago
Stryten Energy Alpharetta, GA, United StatesOverview · The customer service representative is a significant customer facing role within Stryten, with daily communication around orders and fulfillment directly with the customer as well as other departments within the organization. · The hours for this on-site (5 days each ...
-
Primary German Teacher
3 days ago
Velocity Ventures Alpharetta, GA, United States Freelance**Job Description**: · **Primary German Teacher** · St. George's, The British International School - Cologne, Germany. · St. George's School is seeking a highly qualified professional to join our thriving Primary School in Alpharetta, GA, to start in April 2024 or sooner if avail ...
-
Membership Service Representative Ii
3 days ago
Metro Atlanta YMCA Alpharetta, United StatesAs a thought-leader and best-in-class provider in education, wellness, youth development, and community-building, The YMCA of Metro Atlanta is one of the oldest and most essential non-profits serving in Atlanta. Today, we're looking for you to join us as we carry out our mission ...
-
Urgent Care West of Atlanta, Georgia
6 days ago
Enterprise Medical Recruiting Georgia, United States Full timeWork for a nonprofit regional health system serving a nine-county area of West Georgia and East Alabama. The medical staff comprises more than 250 physicians representing 35 unique medical specialties. The system seeks an urgent care physician to work out of its 3 urgent care fac ...
-
Technical Sales Representative
1 week ago
CEO Alpharetta, United StatesCEO Inc. is looking for a full-time Sales Representative for our client in Georgia. We are looking for a hunter with at least 4 years of sales experience. · Responsibilities: · As a Sales Representative, your focus will be on selling technology integration services and tailored ...
-
Customer Enrollment Representative
2 weeks ago
Resilient Consulting Sandy Springs, United StatesIn response to the continued growth of our enrollment campaign and the ever-expanding need for access to wireless solutions, we are looking for a Customer Enrollment Representative to serve the Atlanta area. The main objective of the Customer Enrollment Representative is to speak ...
-
Customer Service Representative
3 weeks ago
Ontex Alpharetta, United StatesOntex is a leading international personal hygiene group. We engineer and make high quality products for Baby Care, Feminine Care and Adult Care and are the partner of choice for consumers, retailers, and institutional and private healthcare providers around the world. We distribu ...
-
Licensed Mental Health Professional
1 week ago
OptiMindHealth Alpharetta, United StatesLicensed Mental Health Professional (LCSW/LMFT/LPC/LMHC) 45K-65K/yr · Position Requirement: Remote Full-Time and Part-time Positions Available · FLSA Status: Exempt · Location: Alpharetta, GA · Salary: · 45K - 65K+ · Work from Home Competitive, negotiable salary Work/life balanc ...
-
Licensed Mental Health Professional
1 week ago
OptiMindHealth Sandy Springs, United StatesLicensed Mental Health Professional (LCSW/LMFT/LPC/LMHC) 45K-65K/yr · Position Requirement: Remote Full-Time and Part-time Positions Available · FLSA Status: Exempt · Location: Sandy Springs, GA · Salary: · 45K - 65K+ · Work from Home Competitive, negotiable salary Work/life bal ...
-
Clinical Service Representative
6 days ago
WellStreet Alpharetta, United States**WellStreet Urgent Care** · **Clinical Service Representative** · **Alpharetta, GA - Full Time** · This posting is for a Clinical Service Representative position at our Milton/Alpharetta Piedmont Urgent Care center location in Alpharett, GA. · **$1,000 sign on bonus eligible ...
-
home infusion rn, prn
3 weeks ago
CSI Pharmacy , GA, United StatesJob Title · Home Infusion RN, PRN · Location · Atlanta, GA, USA · Additional Location(s) · Employee Type · Employee · Working Hours Per Week · 8 · Job Description · Summary · This position is available for licensed Registered Nurses (RN). Under a nurse's supervision, performs de ...
-
Patient Care Coordinator
3 weeks ago
Tech Providers Alpharetta, United StatesTitle:Patient Care Coordinator · Location: Alpharetta, GA % onsite) · Duration: 12 + Month Contract with the possibility of extension · Job Position · Preferred: · • Spanish (Written and verbal) · • AA degree or actively pursuing a degree · • Experience with SAP or another ...
-
Part-time Medical Aesthetician
1 week ago
RELIVE Health - Empire Portfolio Group Sandy Springs, United States Part timeCompany Overview: · Do you want to be on the forefront of regenerative medicine, medical aesthetics, and hormone therapy? Empire Portfolio Group, the company that helped Orangetheory Fitness become the fastest growing fitness franchise in the world, is now setting its sights on ...
-
Medical Biller
5 days ago
ExecuSource Sandy Springs, United StatesMedical Biller - Contract to Hire · Location: Sandy Springs, GA · Pay: $19.00/Hour · Schedule: Monday - Friday / 7:30am to 4:30pm · Summary: · The Medical Biller manages accounts receivable, facilitates communication with patients and third-party payors, and ensures accurate bill ...
-
LocumTenens Alpharetta, United StatesThis is the beginning role to a long-term career with our company. · has been leading the way in a booming healthcare industry since 1995. Locum Tenens is a Latin phrase meaning, "to substitute for." When hospitals are understaffed, they rely on us to find them the right temporar ...
Customer Care Representative - Alpharetta, United States - Honda
Description
Job Description Customer Care Representative (Alpharetta, GA) ( **Job Number:**
HFC0004SF ) * Fulfilling customer service support requests, such as correspondence, titles, tickets and other administrative tasks
Meeting service level expectations
Following federal and state laws regarding account servicing
+ Comply with established procedures and policies for account servicing
+ Protect consumer privacy, financial, and personal information
**Customer Accounts**
You will make outbound calls to and take inbound calls from customers who are past due on payments. These are soft collections, typically for customers who are 1 to 59 days past due. (Note, experienced reps may also work on accounts that are 60+ days past due). Your goal is to work with customers, helping them make payment arrangements to become current on their accounts and retain their vehicles. The volume is high, and you'll have the advantage of the auto-dialer for many calls. Specifically, you will:
Invest the majority of your time contacting customers who are delinquent on their payments, including: **Funding**
You will be responsible for funding retail and lease contracts. Contracts are generated at the dealerships as either paper contracts, which pass through scanning and validation facilities before reaching you, or iContracts (the majority) which come directly to you through a proprietary software system, often while customers are still at the dealership. With every interaction, whether external (dealers) or internal (funders, leadership, buyers, dealer relations managers, etc.) you will maintain a service-oriented mindset to meet your mission and AHFC's goal of providing service excellence to dealers and customers alike. Specific tasks will include: * Funding retail and lease contracts and ensuring compliance and risk management by:
+ Reviewing submissions in the queue
+ Ensuring that the customer and contract information is accurately recorded in the system
+ Following up for corrections to contracts or missing documentation
+ Routing exceptions for next level approval
+ Handling incoming and outbound calls daily
Performing associated servicing functions, including:
+ Providing accurate information regarding contract funding status, responding to and resolving dealer inquiries
+ Clearly explaining applicable processes or procedures to the dealers
+ Supporting dealers using our proprietary submission system by assisting with basic troubleshooting
Processing a high volume of new account originations
Determining if the accuracy and completeness of submitted contracts meet all requirements to book the contract
A high school diploma or equivalent; an associate or bachelors degree is preferred
Customer service or collections experience is preferred; contact center experience is a plus. We're also open to new graduates and customer-oriented people interested in a service position
A strong customer service mindset
Demonstrated ability to work well within teams
Excellent interpersonal skills with the ability to communicate clearly and concisely verbally and in writing
Strong keyboarding and multitasking skills; the ability to talk and type simultaneously
The ability to analyze situations and develop creative solutions
Solid organizational skills with attention to detail
Proficiency with Microsoft Office programs and the ability to learn new systems
Reliability, flexibility, coachable
Bilingual, English/Spanish preferred
An important element of our success is our commitment to helping employees in professional and career growth. At AHFC, you are able to drive your career the way you want to go, and we hire with an eye to the future. In Irving, the Central Service Center is co-located with the National Servicing Center, providing additional opportunities.
**Career Options**
In the new Service Centers, all of AHFC's key functions will be in one location. That means you can take your career in a number of directions without having the relocate. And, there are tenured people on hand to support and mentor you.
**Great Environment**
Being a Honda associate means collaborating as a team, while never forgetting that true teamwork requires respect for the individual. We believe the smartest ideas should always triumph, no matter whose they are.
**The Power of Dreams**
At Honda, we are dedicated to being a company that society wants to exist. We believe in The Power of Dreams. As Founder Soichiro Honda said: "Action without philosophy is a lethal weapon; philosophy without action is worthless." This philosophy drives us to create intelligent products and solutions that enhance mobility and increase the joy in peoples lives.
**Excellent Compensation**
In addition to competitive compensation, we offer a comprehensive benefits package that includes a 401(k) match; medical, dental, and vision plans; and much more. In addition, you can take advantage of great prices with our associate lease plans. * Take a proactive approach to getting up to speed quickly
Demonstrate a strong work ethic, reliability, including punctuality and attendance, and integrity
Work independently and as a strong team member
Consistently meet goal and quality expectations
Bring a sense of ownership and a results orientation to your role; consistently meet and exceed goals
Adopt the mindset that everyone you interact with, internally and externally, is a customer
Ask questions as needed to learn and develop
