- Acquire knowledge of the services offered at the firm through our Attorney-led comprehensive training program
- Conduct one-hour interviews with potential clients to assess their eligibility based on our Legal team's criteria.
- Lead interviews using approved sales scripts and empathy to establish connections with potential clients. Assist clients side-by-side with office Intake Managers to enhance their experience.
- Inform clients about the advantages of working with our firm and the available payment options
- Convert potential leads into clients by highlighting the benefits and values of each case type.
- Schedule and consistently follow up with potential leads to reinforce the value of our services.
- Participate in weekly Legal training sessions with firm Attorneys
- Outstanding oral and written communication skills
- Must be fluent in Spanish and English
- Exceptional customer service abilities
- Positive demeanor
- Demonstrated capability to meet deadlines
- Exceptional organizational skills and attention to detail
- Strong analytical and problems-solving skills
- Ability to prioritize tasks and delegate when necessary
- Background in sales or a metrics-driven environment is a bonus
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Bilingual Intake Specialist - Houston, United States - Lisinski Law Firm
Description
We are growing At Lisinski Law Firm, we work hard to legalize the immigration status of people nationwide by bringing a unique and caring approach to the legal field. Our goal is to positively impact as many lives as we can. We are passionate about our work and foster a strong culture of teamwork and compassion. We are seeking a client-oriented individual to join our team and contribute to delivering top-notch service to our clients. Come evolve with us
Duties/Responsibilities:
Qualifications and Requirements:
This role is full-time, with a comprehensive training period. Monday to Friday 8:30am-5pm.