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    Antenna Test Field Service Engineer - Los Angeles, United States - ERS Antenna

    ERS Antenna
    ERS Antenna Los Angeles, United States

    Found in: Lensa US 4 C2 - 3 days ago

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    Description


    Our select Field Service Engineer provides a variety of support services to our customers, both on-site, as well as via video and phone support.

    These services may include calibration, maintenance, and repair of our antenna test and measurement equipment. You will demonstrate strong technical skills as well as excellent communication, time management, planning, and organizational skills.

    Its important that the Field Service Engineer help identify potential new business opportunities including equipment upgrades, training and other products and services.


    As one of our technical representatives it's essential that the Field Service Engineer develop good working relationships with customers and always strive to ensure that they are satisfied with our products and services.


    The ideal candidate will have either educational or work experience in large positioners, radar, servo motor-based mechanical positioners, robotics, or other mechatronic machinery.

    The candidate would have dealt with system integration or service of complex electromechanical machinery.


    Experience with Anechoic Chambers, SAR testing, OTA measurements used to verify performance of cutting-edge microwave communications devices, and work history with satellites, radar, automotive communications, radar cross section (RCS), low observables, or radome testing would be considered a plus.

    *
    • A Bachelors degree in Mechanical Engineering with 3+ years of work experience is required
    *
    • This position requires that you be vaccinated against Covid-19
    *
    • The ability to obtain and maintain a US Security Clearance


    As much of the work will take place at customer facilities, the candidate must be able to think and work independently with little direction and be able to improvise with a limited set of available resources.

    Support customer test/production facilities on regularly scheduled or as-required basis for calibrations, system precision alignment, and preventive maintenance (PM) utilizing standard and proprietary test equipment

    Provide professional responses in a timely manner to all customers

    Exhibit excellent diagnostic abilities to isolate issues and repair equipment

    Troubleshoot system and assist customers to ensure proper operation of positioners, controllers, and other electromechanical equipment

    Perform precision system alignment using laser tracker and other optical tools

    Troubleshoot and repair computer hardware and software

    Prepare and comprehensive Field Service Reports and Calibration Certificates and other documentation in a timely manner

    Manage time and priorities so that tasks are completed on or ahead of schedule

    Develop outstanding relationships with Company's customers to enhance future business opportunities


    RESPONSIBILITIES
    Ensure that customers are aware of Company's new products (hardware and software) to support system upgrades

    Support the customer in every way possible to keep their test systems and ranges operating in the manner required

    Perform other duties as assigned


    Requirements:
    BS in Mechanical Engineering preferred

    Must be able to work independently with minimum supervision and "be on call" as needed

    Tactfully handle difficult situations and maintain composure under pressure

    Excellent verbal and written communication skills and the ability to interact professionally with a diverse group internally and externally

    Ability to read schematic diagrams and engineering drawings

    Ability to troubleshoot computer hardware and software (Windows-based)

    Experience with alignment using precision mechanical tools required

    Experience with laser alignment tools desired


    Desirable Skills:
    Experience with servo motors and control systems

    Experience with positioning systems

    Experience with antennas or antenna measurements

    #J-18808-Ljbffr
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