- Cullman, ALPosition TypeFull TimeJob ShiftDayCall Center AgentPatient Appointment Service SpecialistCullman Regional Medical Group is looking for a Patient Appointment Service Specialist to work in our Call Center taking incoming calls for our Primary Care and Specialty Teams.
-
Retail Service Specialist
1 week ago
O'Reilly Auto Parts Cullman, United StatesO'Reilly Automotive - 917 Second Avenue Nw [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in t ...
-
patient apt service specialist
3 weeks ago
Cullman Regional Cullman, United StatesJob Details · Job Location · Cullman Regional Medical Center - Cullman, AL · Position Type · Full Time · Job Shift · Day · Call Center Agent · Patient Appointment Service Specialist · Cullman Regional Medical Group is looking for a Patient Appointment Service Specialist to ...
-
Retail Customer Service Specialist
2 weeks ago
DICK'S SPORTING GOODS INC Cullman, United StatesAt DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse wo ...
-
customer service support specialist
3 weeks ago
R E Garrison Trucking Inc Cullman, AL, United States Full timeJob Title: · Customer Service Assistant · Job Summary: · A Customer Service Assistant [CSA] provides customer service with administrative support as directed by their Customer Service Representative. · Duties/Responsibilities: · Accurately enters orders into Mcleod via manua ...
-
customer service support specialist
3 weeks ago
R.E. Garrison Trucking, Inc. Cullman, United StatesJob Title: · Customer Service Assistant · Job Summary: · A Customer Service Assistant [CSA] provides customer service with administrative support as directed by their Customer Service Representative. · Duties/Responsibilities: · Accurately enters orders into Mcleod via manua ...
-
Mental Health Services Specialist- Itinerant
3 weeks ago
Cullman City Schools Cullman, United StatesClassified - Position - Central Office - Social Worker · Grades PK-12 · Job Number · Start Date · Open Date 04/10/2024 · Closing Date 04/30/2024 · Mental Health Services Specialist- Itinerant (Internal Transfer) · Minimum Qualifications Required: Bahelor's degree from an ac ...
-
Mental Health Services Specialist- Itinerant
3 weeks ago
Alabama Department of Education Cullman, United StatesClassified - Position - Central Office - Social Worker · Grades PK-12 · Job Number · Start Date · Open Date 04/10/2024 · Closing Date 04/30/2024 · Mental Health Services Specialist- Itinerant (Internal Transfer) · Minimum Qualifications Required: Bahelor's degree from an accredi ...
-
bilingual patient apt service specialist
2 weeks ago
Cullman Regional Cullman, United StatesJob Details · Job Location · Cullman Regional Medical Center - Cullman, AL · Position Type · Full Time · Job Shift · Day · Bilingual Patient Appointment Service Specialist · Bilingual Patient Appointment Service Specialist · Cullman Regional Medical Group is looking for a ...
-
bilingual patient apt service specialist
3 weeks ago
Cullman Regional Cullman, United StatesJob DetailsJob LocationCullman Regional Medical Center - Cullman, ALPosition TypeFull TimeJob ShiftDayBilingual Patient Appointment Service SpecialistBilingual Patient Appointment Service SpecialistCullman Regional Medical Group is looking for a Patient Appointment Service Specia ...
-
Forklift Driver
6 days ago
Skyline Solutions Cullman, AL, United States Freelance**Hey impostor, we want to pick you up** · Are you a forklift driver looking for a change? · Then we have the perfect job for you · We are currently looking for a forklift driver (m/f/d) for a renowned client in **Großbeeren** for a permanent position · - Job ID: 251r_ · **Your r ...
-
BlueWave Ventures Good Hope, United StatesOn behalf of our client, a hospital specializing in comprehensive care, we are looking for an · Assistant Physician in Advanced Training in Neurosurgery (m/f/d) · in the greater Würzburg area. · The offer: · Wide range of services including treatment of skull base, spinal cord ...
-
Retail Service Specialist
1 week ago
O'Reilly Auto Parts Hanceville, United StatesO'Reilly Automotive - 836 Main Street NE [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the ...
-
Project Manager
4 weeks ago
Titan Ventures South Vinemont, United StatesReference: To strengthen our team, we are looking for a project manager (m/f/d) in full-time for our Ingolstadt branch starting at the earliest possible date for the departments of drying technology and restoration technology. · Your responsibilities: · Project management of rest ...
-
Continuous Improvement Specialist
3 days ago
REHAU Cullman, United StatesAs manufacturing company of polymer-based solutions, REHAU is proud to enhance lives around the world. Our more than 20,000 employees at over 190 locations globally work with heart and passion on innovative products and solutions. · Responsibilities: · This person will be respons ...
-
Food Service Specialist
3 weeks ago
MAPCO Express Decatur, United StatesMeet company customer service standards. - Follow company cash control policies and procedures. - Adhere to all laws and regulations regarding the sale of any government regulated products and services. - Obey company and health department safety gui Food Service, Specialist, Cus ...
-
Guest Service Specialist
1 week ago
Mister Carwash Hartselle, United StatesWorking at Mister Car Wash is all about opportunity-to be part of a team, achieve your goals, and have fun in a fast-paced environment. And with new stores in development, Mister has room for every team member to grow their career. · Come work for us We're currently seeking a Gue ...
-
Automotive Sales Professional
2 weeks ago
Tony Serra Nissan of Cullman Cullman, United StatesJob Description · Job DescriptionJob Summary: The Automotive Sales Associate/ Product Specialist is responsible for answering questions about the products and services the dealership offers with the purpose of making customers feel welcome and supported through the car-purchasing ...
-
CWAC Front Desk Associate
2 weeks ago
Cullman Parks, Recreation, & Sports Tourism Cullman, United States Part timeJob Description · Job DescriptionSalary: · QUALIFICATIONS: · High School Diploma/GED and at least one year of experience in fitness center customer service, clerical and/or sales related experience, and childcare. Possess a valid driver's license. Must meet Park Board employment ...
-
customer service support specialist
3 weeks ago
R.E. Garrison Trucking, Inc. Blountsville, United StatesJob Title: · Customer Service Assistant · Job Summary: · A Customer Service Assistant [CSA] provides customer service with administrative support as directed by their Customer Service Representative. · Duties/Responsibilities: · Accurately enters orders into Mcleod via manua ...
-
senior field service specialist
1 week ago
Premier Power Maintenance Decatur, United StatesSouthern Regional Division - Decatur, AL · Description · Job Summary: · Performs complex electrical apparatus work onsite at customer's facilities. This includes electrical testing, preventative maintenance, commissioning, upgrades, and repairs to electrical apparatus. Responsibl ...
patient apt service specialist - Cullman, United States - Cullman Regional
Description
Job DetailsJob LocationCullman Regional Medical CenterResponsibilities:
The Patient Appointment Service Specialist is responsible for independently creating and scheduling appointments within the electronic medical record for a complex, multi-specialty medical practice.
Agents gather patient-specific demographic and provider information to accurately assess the nature of the request and determine the appropriate appointment area; properly advising patients regarding the need for co-payments, referral authorizations, and/or pre-service deposits to ensure the patient arrives on time and is prepared for their procedure or visit; and collecting all Guarantor and insurance details needed to help assess patient eligibility.
Through this process, the Patient Appointment Services Specialist responds to and interacts with a variety of individuals including patients, customers, referring physicians, allied health staff and family members.
Appropriate interpretation and application of CRMC policies regarding scheduling criteria and medical need are essential.To provide exceptional service, the Patient Appointment Services Specialist is required to navigate multiple systems simultaneously and is expected to be available or talking with patients and healthcare professional's most of the day, with the ability to service inquiries without consultation.
This requires working with several complex scheduling workflows, managing telephone calls, online requests, and/or fax requests. Accuracy and thoroughness in all patients related activities including electronic communication, is critical.QualificationsQualifications:
High school diploma or GED are required.2 years' customer service experience in an environment requiring multi-tasking, such as a call center, physician's office, appointment scheduler or retail/ service industry; or associate degree is preferred.
Prior clinical experience is preferred.Additional Skills/AbilitiesCompletion of Medical Terminology course preferred or working in a medical field preferred.
Qualified candidates must be customer-focused, service-oriented, possess strong verbal/written communication skills, and have the ability to trouble shoot, problem solve and balance conflicting demands.
Role requires independent decision making and sound judgment capabilities, with a strong attention to detail and follow through.A demonstrated ability to work effectively in a fast-paced team environment, manage difficult and emotional situations, remains calm under stress, display empathy and maintain positive communication is also required.
Must have strong keyboarding and computer skills. Demonstrates basic understanding of insurance terminology.