- Validate, review, adjudicate, and process all assigned customer claims fees for accuracy and eligibility based on customer specific agreements and on corporate policy. Develop a good understanding of Amneal policies as well as customer specific agreements to correctly reimburse customers for their rebate claims. Process payments through Flex adjudication system and/or JDE and prepare all claim documents for review and approval by management. Update and maintain fee documentation on various rebate trackers per departmental policies.
- As required by contract terms, manage customer relationship through communication between both parties by sending required reports or other requested backup. When needed, identify issues, and prepare reconciliation of all discrepancies. Identify root cause of issues with discrepancies and recommend corrective action to eliminate future occurrences and reduce outstanding rebate deduction balance. Communicate payment and dispute information directly to customers and provide follow-up data when requested. Discuss explanation of policy and interpretation of customer contract language with customer to support payments and disputes. When necessary, work with customers and management, to obtain payback and resolution to disputes, contributing to overall department saving targets.
- Work collaboratively with other departments such as Accounts Receivable and Account Managers to monitor and manage customer accounts and provide input on customer-related claims. Perform reconciliation analysis of assigned customer debits compared to Amneal-issued credits. Partner with A/R to resolve variances as well as day-to-day troubleshooting. Work with A/R on collection of outstanding aged paybacks. Contribute to the GTN monthly close reports by ensuring JDE is updated with comprehensive notes.
- Performs ad-hoc analytics to investigate claim discrepancies or data needs for management, as well as internal or external customers. Take the initiative to analyze data to ensure accurate review of all claims. Meet all compliance related requirements, including any audit requests, SOX requirements, and adherence to all policies and procedures Provide data and analysis to internal and external audit teams, as well as documentation proving adherence to the department's SOX controls.
- Other duties as assigned, including but not limited to, reduction of aging fees and maintenance of Rebate Tracker or maintaining other metric related tools.
- Performs other functions as required or assigned.
- Complies with all company policies and standards.
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Rebate Analyst I - Bridgewater, United States - Amneal Pharmaceuticals
Description
:
This Rebate Analyst is responsible for validating, reviewing claims and the reconciliation of discrepancies for wholesalers, distributors, retailers, medical, and/or biosimilar claims, etc., while adhering to strict timelines and contractual obligations.
These claims often are comprised of difficult strategies and are codependent on sales from multiple areas, so this person must have excellent analytical skills and be extremely proficient in Excel.
The rebate analyst must have the ability to work independently and be able to multi-task. They must be organized, detail oriented and able to work under pressure.They must possess good communication proficiency and be able to carry on clear and decisive communication between customers and colleagues in various departments and management.
Essential Functions:
