Counter Sales Associate - Santa Ana, United States - White Cap

White Cap

Verified Company

Santa Ana, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

A position at White Cap isn't your ordinary job. You'll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job.

We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary
Responsible for assisting with counter sales and customer service.

Major Tasks, Responsibilities, and Key Accountabilities

Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person.
Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions.
Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pull orders as required.
Communicates product features, benefits, and warranty policy information to customers.
Upsells by identifying related products, addon extensions and making customers aware of product promotions.
Ensures merchandise displays are stocked and clean.
May perform other duties as assigned

Nature and Scope

Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with welldefined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
None.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Typically requires overnight travel less than 10% of the time.

Education and Experience

HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 25 years of experience in area of responsibility.

Preferred Qualifications
If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.

For California job seekers:

Pay Range
$18.30-$24.50 Hourly

Functional Area Sales

Recruiter Galbreath, Janna

Req ID WCJR-019475