Responsible for creating new sales opportunities through phone, email, and other electronic means. Handle customer order and quotation requests from various sources like outside salespersons, telephone calls, and emails. Collaborate with different departments to process purchase orders and deliver excellent customer service.
Major Tasks, Responsibilities, and Key Accountabilities
Prospect for new sales leads through outbound calls and emails.
Provide product pricing by consulting price matrices, ensuring target margins are met.
Prepare and submit proposals, including oral and written quotations.
Manage inventory procurement and maintenance, overseeing proper inventory turnover.
Resolve customer service issues and monitor open sales orders for timely delivery and customer satisfaction.
Nature and Scope
Adapt processes as needed to address various situations.
Exercise independent judgment under limited supervision to achieve desired outcomes.
Offer guidance, training, and technical support to junior support staff.
Work Environment
Work in a comfortable indoor setting with any unpleasant conditions being rare.
Most of the job involves sitting comfortably with some opportunities for movement.
Occasional need to lift light items; minimal overnight travel required.
Education and Experience
Technical certification or associate degree may be necessary in some areas.
Typically requires 5-7 years of experience in a related field.
Preferred Qualifications
Preferred Qualifications / Job Specific Details
Experience in inside sales or customer-facing roles.
Experience with inventory management.
Degree qualification preferred.
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