Dealership Call Center Director - Clermont, United States - Clermont Chrysler Jeep Dodge Ram

Clermont Chrysler Jeep Dodge Ram
Clermont Chrysler Jeep Dodge Ram
Verified Company
Clermont, United States

1 week ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
The Ed Napleton Automotive Group is looking for our next Business Development Director. Located at *Napleton Clermont Chrysler Dodge Jeep Ram.

The Business Development Director is responsible for hiring, training, managing, and motivating the Business Development Representatives who contact potential buyers with the goal of scheduling appointments for the buyers to meet with our sales representatives.


About Us
Napleton Auto Group was established in 1931 and continues to expand to this day. We are a family owned and run organization that understands our employees are our greatest asset. We strive to build an inclusive culture that gives everyone the opportunity to succeed and have fun while doing it


Business Development Director Responsibilities:


  • Develop and execute outbound internet and phone campaigns
  • Maintain daily, weekly, and monthly sales forecast
  • Manage and track all lead sources
  • Ensure all leads are followed up with in a timely manner
  • Manage daytoday business of the business development center
  • Collect and analyze business metrics including but not limited to, closing ratios for both phone and internet leads
  • Provide training and ongoing support to the Business Development Representatives to help the team understand and achieve the dealership's goals
  • Work closely with executive and department managers
  • Review lead source performance and productivity
  • Report on lead source performance
  • Report on Business Development Representative performance
  • Lead by example, showing a willingness to engage in every aspect of the Business Development Representative role, including but not limited to responding to internet leads, taking inbound, making outbound calls, and setting appointments

Business Development Director Requirements:


  • Effective communication, organization, time management, computer, and basic math skills
  • Team player with positive energy and an eagerness to improve
  • Competitive and selfmotivated attitude that thrives on goals
  • Previous leadership experience
  • Previous Business Development management experience
  • Previous automotive industry experience

What We Offer:


  • Aggressive compensation plans
  • Family Owned and Operated 90+ years in business
  • Medical, Dental, and Vision Insurance
  • 401K and additional benefits
  • Free College tuition for employees and family at Strayer University
  • Accrued Vacation Time
  • Discounts on products, services, and vehicles
  • Growth Opportunities
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