- Access referral/order information from community physicians, confirm service locations with patients, and enter data into our EHR system.
- Schedule patient appointments based on treatment and staff schedules.
- Handle incoming calls and relay patient queries to clinical staff when needed.
- Confirm appointments with patients, update insurance details, and explain financial responsibilities.
- Organize and file patient consents and documentation.
- Aid in collecting patient payments.
- Effectively communicate with insurance providers, pharmacies, and patients regarding coverage and authorizations.
- Verify patient eligibility and benefits promptly.
- Ensure accurate medical documentation is available before authorization submissions.
- Follow up on authorization progress and communicate denials appropriately.
- Ensure all necessary documentation is complete for insurance billing.
- Maintain efficient turnaround times for patient scheduling.
- 2 years' experience in Ambulatory Infusion or Medical Office settings preferred.
- Background in EHR/EMR systems, medical verifications, and authorizations.
- Proficiency in Microsoft Office tools.
- Ability to multitask and prioritize tasks.
- Strong problem-solving, customer service, and communication skills.
- Excellent time and organizational management abilities.
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Front Desk Receptionist - Saint Louis, United States - Healix, LLC.
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Description
Job Description
Healix Infusion Care is looking for a Front Desk Receptionist to join their team at an Ambulatory Infusion Center in Brentwood, MO.
As a Front Desk Receptionist at Healix, you'll play a vital role in delivering top-notch patient services in a dynamic environment. Utilizing cutting-edge technology, we ensure that our patients receive infusion care in a relaxing, spa-like atmosphere that prioritizes their well-being.
Healix values the patient journey and has meticulously crafted retail spaces that are inviting, cozy, and fully stocked with amenities to enhance patient comfort. From nourishment bars to heated recliners, every detail is intended to create a positive experience for our patients.
Joining Healix means becoming part of a team dedicated to providing exceptional care, backed by Healix, LLC's 35 years of experience in supporting physician infusion centers. If you thrive in a fast-paced setting and are dedicated to delivering top-notch clinical care, we invite you to be part of our team.
Our company seeks professionals with a strong work ethic who can build positive relationships with physicians, case managers, and other stakeholders. Collaborating with local and corporate partners, we strive to deliver outstanding care that is patient-centric.
Job Title: Front Desk Receptionist
Location: Brentwood, MO
Responsibilities
Requirements
About Us
Healix Infusion Care, a subsidiary of Healix, LLC, specializes in providing infusion services for ambulatory centers nationwide. With a focus on patient and physician satisfaction, we offer comprehensive solutions to enhance patient care and outcomes.
Based in Sugar Land, Texas, Healix has been instrumental in managing Ambulatory Infusion Centers across the country for three decades, combining clinical expertise with business acumen. Our commitment to patient and physician peace of mind drives our efforts in delivering top-notch services and solutions.
Healix continues to lead the industry with a focus on patient and physician satisfaction, leveraging our expertise to optimize infusion programs and deliver peace of mind to all stakeholders.