- 3 years of progressive sales experienceEducation:High School diploma or GED equivalent, some college preferred
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Zenith ATX, Inc Austin, United StatesJob Description · Job DescriptionOur Austin-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the community ...
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Customer Support Representative- ENTRY LEVEL
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A2I Enterprise, inc Austin, United StatesOur company works as the "middle man" for our clients - we connect them with their target audiences and generate revenue through reliable brand advertising and customer-facing interactions. Many years of success working with clients all over the country has led us to the world's ...
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Austin Firm Austin, United StatesThe role of the Entry Level AT&T Client Service Representative is to execute tactical objectives fulfilling our commitment to superior customer care and a positive customer experience. The role will directly lead local personnel in improving customer service, managing service req ...
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Daikin Austin, United StatesDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Rep position for our branch operations group located at our Austin, TX branch. The CSR/Inside Sales Rep sells the organization's products and services for pr ...
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DAIKIN COMFORT TECHNOLOGIES DIST INC Austin, United StatesJob Description · Job DescriptionDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales position for our branch operations group located at our Austin, TX branch. The CSR sells the organization's products and ser ...
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DAIKIN COMFORT TECHNOLOGIES DIST INC Austin, United StatesJob Description · Job DescriptionDaikin Comfort Technologies Distribution, Inc. is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Rep position for our branch operations group located at our Austin, TX branch. The CSR/Inside Sales Rep sells the organizati ...
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Entry Level Sales Representative
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Entry Level Sales Representative
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Privette Division Round Rock-Georgetown, United StatesJob Description · Job DescriptionPeople skills desired but prior experience not necessary, Entry Level Sales Representative · Job Security in a Recession Proof Industry · Industry Leading Compensation and Rewards Programs · Leadership Development and Rapid Career Advancement · Mi ...
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Arete Connections Georgetown, United StatesJob Description · Job DescriptionOur Lexington-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the commun ...
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Client Service Associate
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HilltopSecurities Austin, United StatesHilltopSecurities Inc., a member of the FINRA and SIPC, is a wholly owned subsidiary of Hilltop Holdings. HilltopSecurities Independent Network (HTIN) is a brokerage firm, which provides a home for independent representatives. We offer and support a broad range of customer servic ...
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Lead Store Employee
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Circle K Austin, United States Part timeStore : 8628 Manchaca Rd, Austin, Texas 78748 · **Availability - Shift/Days**: Flexible Availability · **Lead Customer Service Representative** · We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun ...
Customer Service Representative/Inside Sales Representative, Level 1 - Austin, United States - Daikin
Description
Daikin Comfort Technologies Distribution, Inc.is seeking a professional, skilled individual for our HVAC CSR/Inside Sales Rep position for our branch operations group located at our Austin, TX branch.
The CSR/Inside Sales Rep sells the organization's products and services for prospective and established customers.Whether face to face, on the phone or through email or fax, the CSR handles customers' needs by finding out what they need, answering questions, creating solutions, and ensuring a smooth and quick sales process.
Must be knowledgeable of the organization's policies, procedures, practices, products, and services.The CSR/Inside Sales Rep collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Why work with us? > Benefits are effective on day one for all full-time direct hires. > Training programs are available to help guide team members and develop new skills. > Growth Opportunities - there are immense opportunities to grow your career. > You will be part of a Global Company - our family brands are backed by Daikin Industries, Ltd.May include:
Help the Division deliver its sales, including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies, and new products sales and or discounts via outbound calls.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes, and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features, and benefits to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization's policies.
Coordinate problem resolution with appropriate departments.Periodically reach out to customers to determine satisfaction with the organization, products, and servicesMaintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry.Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.Participate in additional projects/activities to support ongoing business needs.
Nature and Scope:
Works within well-defined instructionsUses established procedures and works under supervision to perform assigned tasks.
Work is closely supervised.
Knowledge & Skills:
Knowledge of HVAC equipment/products is preferred.
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of database applications.
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email.
Positive, professional attitude, handling difficult customers with ability to diffuse negative situations.
Good phone etiquette and e-mail etiquetteAbility to deal with high-volume customer traffic.
Effective verbal skills - must be able to explain technical parts of information clearly.
Written skills - must be able to effectively & timely communicate via e-mail with customers & accurately input orders.
Effective organizational skills and time management skills including ability to prioritize and multi-task.
High level of attention to detail and accuracyAbility to establish positive working relationships with internal and external customers and employees.
Ability to use good judgment and strong work ethics and integrity on the job.Ability to understand and follow procedures, work instructions, and company policies.
Experience:
Physical Requirements/Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations.
Qualified Applicants must be legally authorized for employment in the United States.
Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law.
The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
