Entry Level Customer Enrollment Representative - Austin, United States - Zenith ATX, Inc

Zenith ATX, Inc Austin, United States

2 weeks ago

Description

Job Description

Our Austin-based team works closely with nationally recognized charities and NGOs to plan and administer aid with fundraising efforts in the local area. If you are looking for an opportunity to build professional skills while serving the community, our Customer Enrollment Representative role is unmatched. By leaving a lasting imprint on customers through courteous and empathetic actions, we are able to be the voice for our clients while making a name for ourselves, in addition.

As an Entry Level Customer Enrollment Representative, you will be the direct point of contact with donors directly to offer information, factual evidence, and support their needs while they make donation and support decisions surrounding our client's mission. By working with sales and marketing team members we are able to stay current with fundraising trends and techniques. Due to client needs, we are seeking an Entry Level Customer Enrollment Representative who is ready to work in a fast-paced environment and is willing to start immediately.

Responsibilities of the Entry Level Customer Enrollment Representative:

Help sustain our business expansion and objectives by raising awareness surrounding our client's missions and goals
Answer potential donor's questions and, through proper training, respond to their inquiries
Record donations with accuracy to improve customer enrollment reporting accuracy
Collaborate with different causes and organizations within the community to build partnerships while enhancing fundraising efforts
Work directly with Customer Enrollment Managers to improve and increase our donor base

Qualifications and Requirements of the Entry Level Customer Enrollment Representative:

Some college or a bachelor's degree in Communications is recommended, but not required
Must have a passion for supporting causes and others within the community
Empathy and understanding are key when working closely with these causes
Organized, timely, and resourceful are key traits
Ready to work in a team-based environment or independently

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