Jobs
>
Austin

    Customer Marketing Manager - Austin, United States - SONAR

    SONAR
    SONAR Austin, United States

    3 weeks ago

    Default job background
    Description

    Join our fast-growing Marketing Team on a mission to share the power of Clean Code We are looking for a Customer Marketing Manager to help us grow our Customer Marketing programs and increase customer loyalty, retention, expansion, and advocacy.

    The impact you can have

    You will have an impact on every aspect of the post-sale customer journey, by creating engaging experiences for customers that drive loyalty, retention, expansion, and advocacy. Supporting our customers through every step of their journey will empower you to amplify their voice through our organization, programs, and efforts to ensure the right measures are taken to support their success with Sonar. You will be responsible for helping to execute the full end-to-end Customer Marketing strategy.

    On a daily basis, you will

    • Support customer marketing strategy ensuring valuable customer experiences across the lifecycle that drive customer loyalty, retention, expansion, and advocacy.
    • Manage customer communication channels such as newsletters, product releases, event invitations, sales enablement, nurtures, and relevant topics.
    • Execute and support customer programs such as onboarding, webinars, and advocacy program.
    • Build and deploy surveys and review campaigns to capture the voice of the customer while identifying trends to share with Product and GTM teams.
    • Manage product profiles and source reviews with third-party peer review sites like Gartner Peer Insights, G2 Crowd, TrustRadius, Capterra, etc
    • Facilitate and collaborate with Product Marketing to maintain a library of customer proof points (case studies, quotes, and video testimonials) for Sales and Demand Generation to promote and increase awareness and drive inbound leads.
    • Work cross-functionally with the entire Marketing Team and teams across the organization to ensure alignment on programs and be the voice of the customer inside the Marketing organization.
    • Track and achieve Customer Marketing quarterly goals and objectives while always looking for opprotunities to grow and improve.
    The skills you will demonstrate
    • Bachelor's degree
    • 3+ years of customer marketing experience, preferably in B2B tech Marketing
    • Excellent planning, organization, and time management skills
    • Excellent communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging
    • Experience in onboarding customers and helping them grow
    • Customer-centric mindset and experience serving as the voice of the customer
    • Flexibility and adaptability to the changing needs of customers and the business
    • Team player with proven success collaborating with cross-functional teams
    • Strong reporting and analytical skills
    • Experience running customer programs, feedback programs, third-party review sites, and advocacy efforts
    • Strong interpersonal skills and executive presence
    • Strong project management skills; results-focused with impactful execution and follow-through; highly detail-oriented
    • A hands-on mentality, capable of autonomously executing a plan while maintaining a strategic perspective
    • Proficiency in Google Suite, Salesforce, Marketing Cloud, and Zoom webinars.
    • Familiarity and experience with Gartner Peer Insights, G2 Crowd, TrustRadius, Capterra, etc.
  • Marriott International, Inc

    Marketing Manager

    3 weeks ago

    Marriott International, Inc Austin, United States

    **Additional Information** 2 days remote possible weekly, in market required. · **Job Number** · **Job Category** Sales & Marketing · **Location** W Austin, 200 Lavaca Street, Austin, Texas, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocat ...

  • Gerber Collision & Glass

    Market Manager

    4 weeks ago

    Gerber Collision & Glass Austin, United States

    **Company: Gerber Collision & Glass** · **WELCOME TO GERBER COLLISION & GLASS** · **_Our Team Members Drive Us _**Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ tea ...

  • Chi'Lantro

    Marketing Manager

    2 weeks ago

    Chi'Lantro Austin, United States

    The Marketing Manager possesses our Core Values of Dedication, Authenticity, Resilience and Thankfulness. · The Marketing Manager is responsible for spearheading the development, implementation, and execution of strategic marketing plans for our organization. Key responsibilities ...

  • Surterra Wellness

    Marketing Manager

    1 week ago

    Surterra Wellness Austin, United States

    **Everyone is welcome here.** Each of us is unique, and that's what makes us amazing. We believe in inclusiveness and celebrating each person's individuality, because there's power in bringing people with different points of view and life experiences together. That's why we provi ...

  • Iodine Software

    Marketing Events Manager

    2 weeks ago

    Iodine Software Austin, United States

    **Marketing Events Manager** · **Join Us. Let's make a direct impact in healthcare.** · Being an Iodine employee means becoming part of something bigger: using clinical AI technology to drive smarter healthcare processes and positively impact patient care. · **Who We Are**: · Iod ...

  • Kasasa

    Marketing Manager, B2C

    2 weeks ago

    Kasasa Austin, United States

    **Job Title: Marketing Manager, B2C** · **Department: B2C Marketing** · **Location: Hybrid** · **Status: Full-Time Exempt** · Are you looking to join a team where "corporate values" aren't just words on the website but instead are the genuine beliefs of the team? Where the people ...

  • Manychat

    Manager, Performance Marketing

    3 weeks ago

    Manychat Austin, United States

    **WHO WE ARE** · Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. · Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top in ...

  • SADA

    Field Marketing Manager

    3 weeks ago

    SADA Austin, United States

    **Join SADA as a Field Marketing Manager - Central** · **Your Mission** · The Field Marketing Manager - Central (based in central US region, focus on MN, WI, MI, IL, IN, OH, KY, ND, SD, NE, IA, KS, MO, OK, AR, TX, LA) is responsible for planning, organizing and executing field ma ...

  • Favor

    Merchant Marketing Manager

    2 weeks ago

    Favor Austin, United States

    The Merchant Marketing Manager is responsible for developing and implementing strategies and initiatives that optimize the collaboration, productivity, and effectiveness of the Sales and Marketing teams. They play a critical role in driving alignment and efficiency between the Sa ...

  • Teampay

    Digital Marketing Manager

    2 weeks ago

    Teampay Austin, United States

    Teampay introduces a revolutionary approach to spend management, providing proactive controls and real-time visibility to CFOs, Controllers, and Finance teams without impeding employees. Teampay's distributed spend management platform powers your purchasing needs from request to ...

  • Manychat

    Influencer Marketing Manager

    3 weeks ago

    Manychat Austin, United States

    **WHO WE ARE** · Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. · Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top in ...

  • Article Student Living

    Leasing & Marketing Manager

    2 weeks ago

    Article Student Living Austin, United States

    Article Student Living is looking for a Leasing & Marketing Manager to join our team to lead all sales and marketing plans for our community, ensuring all annual leasing goals are met, and that our residents' experiences are the best. You will lead sales of the property, build an ...

  • Storable

    Product Marketing Manager

    3 weeks ago

    Storable Austin, United States

    **Product Marketing Manager** · **(Protection & Payments Products)** · **What you will do**: · - Partner with Product Management, Finance, and Sales to architect and maintain the ongoing GTM strategy for our protection (insurance) and payments products · - Capture market, custome ...

  • Auctane Careers

    Manager, Marketing Analytics

    3 weeks ago

    Auctane Careers Austin, United States

    **About us** · At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever ...

  • Fagron

    Digital Marketing Manager

    3 weeks ago

    Fagron Austin, United States

    **Who we are** · Fagron was founded in Rotterdam (The Netherlands) in 1990 and is a dynamic organization with over 3,000 employees worldwide. As the global market leader in personalized medicine, we are highly passionate about being at the forefront of our field. Each day, we are ...

  • Roku

    Performance Marketing Manager

    1 week ago

    Roku Austin, United States

    **Teamwork makes the stream work.**: · **Roku is changing how the world watches TV**: · Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming pl ...

  • Quantum Leap Property Management

    Regional Marketing Manager

    1 week ago

    Quantum Leap Property Management Austin, United States

    **The Company**: · At Quantum Leap Management, our mission is to cultivate a culture of belonging where both our communities and our people thrive and are well cared for. Through positivity, open communication, commitment to quality and our dedication to creating fun every day, w ...

  • Realtor Careers

    Go-to-market Manager

    2 weeks ago

    Realtor Careers Austin, United States

    **Go-to-Market Manager** · **Location: Austin, TX** · Are you a cross-functional player and strategic thinker? Are you a highly motivated self-starter who loves to bring new projects to life? If you want to pursue your professional goals as you help grow an innovative real estate ...

  • St. David's North Austin Medical Center

    Market Service Manager

    1 week ago

    St. David's North Austin Medical Center Austin, United States

    **Introduction**: · Do you want to join an organization that invests in you as a Market Service Manager? At Methodist Hospital, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. · **B ...

  • Uber

    Marketing & Operations Manager

    6 days ago

    Uber Austin, United States

    **About the Role** · On the Uber Eats Southwest Operations team, we run operations for US Southwest markets, scaling our most impactful processes and initiatives, and driving innovation in the business. You'll be responsible for developing data-driven insights, creating strategie ...