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    Dining Steward - Miami, Florida, United States - Crew Life at Sea

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    Permanent
    Description

    Primary Responsibility of the Role:

    Keep the restaurant and buffet tables clean and maintain the overall look of the outlet to the expected standards.

    Clear tables after service and ensure they are cleaned and re-laid in time for the next passenger service period. Make sure all cutlery, cups and glasses are restocked and there is enough available throughout the service. Take dirty dishes and trays to the platehouse, keeping the restaurant / outlet clear of debris. When required keep restaurant pantries clean, tidy and well stocked and provide assistance to waiters as required. Collect beverage and food orders and deliver to the passengers or waiter-stations, as instructed. Assist with the tea, coffee and juice services in the buffet. Assist with the seating and greeting of passengers as required. Engage with the passengers in a friendly and polite manner, responding to requests appropriately.

    Inform the Head Waiter of any items including crockery and silver or fixtures and fittings that need repair / renewal.

    Take passenger room service food orders over the phone. Set trays with condiments and the correct cutlery / crockery. Deliver and collect room service orders to / from passenger cabins in a timely manner. Process passenger billing correctly for the charge of drinks using the point of sale. Collect trays from the housekeeping pantries and return to the galley.

    Perform duties as requested including embarkation duties, afternoon tea service and outside catering / special events as and when required.

    Keep service areas clean and tidy at all times and follow restaurant cleaning schedules. Use and maintain all equipment correctly, following standard operating procedures and report any repairs required promptly.

    Carry out all work safely, efficiently and in accordance with all current safety and company regulations, including the Public Health Policy and Procedure.

    Assist with the meet and greet of the passengers and baggage services on embarkation / disembarkation days

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