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Dallas

    Clerk - Dallas, United States - Dallas County

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    Description
    Performs a variety of complex support tasks for judges, managers, and supervisors, etc


    which may include:

    preparation, processing and reconciling a variety of documents andor records researching and resolving problemsissues may balance and monitor accounts and interact effectively with the public.

    May act as groupteam lead under a manager or supervisor. Relies on experience and judgment to plan and accomplish assigned tasks, under minimum supervision.

    Acts as a subject matter expert and team leader to provide guidance and training to staff and others to include:
    Developing policies and procedures,
    Coordinating/monitoring tasks,
    Updating and training on policies and procedures, and
    Preparing training materials and aids.

    Prepares routine correspondence, completes forms and other documents, and serves as a liaison to other departments and the public.

    Researches, compiles and analyzes data to respond to inquiries, problems, issues, exceptions and to resolve discrepancies.

    Collects, inputs and reconciles data, funds or inventories and prepares reports.


    Utilizes expertise to verify accuracy of information, policies and procedures and accounts to ensure follow through and compliance with applicable County, State and Federal statutes.

    Utilizes department-specific and county-wide specialized and general computer systems for data input, retrieval, purchasing, inventory, etc.

    May provide routine computer support to the section, including:

    Accessing data,
    Ordering supplies,
    Maintaining inventory,
    Generating and maintaining reports and schedules,
    Training clerical staff on computer applications,
    Resolving routine problems and coordinating with I.T. services, and

    Stays abreast of changes in laws, policies and procedures that impact the section or area and reviews section material to ensure changes are reflected.


    May assist in employee related issues such as:
    Participating in the interviewing process,
    Maintaining time and attendance data and reconciling payroll related issues,
    Coordinating leave activities, and
    Ensuring employees receive appropriate training.

    Performs other duties as assigned.

    Graduation from an accredited high school/GED program. Four (4) years job related experience or 60 hours of college or a combination of the two. Experience in a customer service environment a plus.

    Ability to type 35 wpm or 70 kspm, with knowledge of computer applications and standard word processing software.

    Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department.


    Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute).

    Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships with other County employees and the general public.


    Juvenile Department:
    "Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment."

    May require prolonged sitting, standing, walking and ability to lift and carry up to 25 lbs. unassisted.


    Candidates for all clerical, administrative andor secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department.


    Testing may include one or more of the following: 10-key, Coding, Data Entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting and Timed Typing (3 minute).An extensive pre-employment background investigation will be conducted on all applicants who have been offered positions with Dallas County.

    A criminal history will not automatically disqualify an applicant unless applicable law requires such action.
    Dallas County is an Equal Employment Opportunity Employer.
    AmeriCorps, Peace Corps, National Service Alumni volunteers, and persons with a criminal background are encouraged to apply.

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