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    Product Designer - San Francisco, CA, United States - Pair Team

    Pair Team
    Pair Team San Francisco, CA, United States

    3 weeks ago

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    Description
    Pair Team is on a mission to improve the wellbeing of underserved communities by connecting them to high-quality care.
    Pair Team cares for the highest-need Medicaid recipients through a community-led, virtual care model.

    We take responsibility for the whole person by addressing not just clinical needs, but also health-related social needs such as housing instability and food access.

    We partner with local community-based organizations like shelters and safety net providers to coordinate care alongside our multidisciplinary care team to improve the wellbeing of underserved individuals and communities with Arc, our data driven community health platform.

    We help each other to learn and provide feedback using candor and kindness.

    We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.

    As Principal Product Designer at Pair Team, you will play a critical role in building a technology-enabled service that improves healthcare access and outcomes for underserved communities.

    You will set the bar for product experience quality and partner with engineering, product management, data science, and operations to improve product experience.

    You will design for a range of end users, including Pair Team social workers, Pair Team clinicians, and case managers at non-profit organizations partnered with Pair Team.

    This is a fully remote position.
    Own the product design process end-to-end for products and features with high complexity and scope, including launching new products 0 to 1
    Collaborate with Pair Team's current product designer in addition to product management, engineering, data science, and operations to conceptualize opportunities to improve our service
    Develop artifacts to support the design process (eg, workflow diagrams, wireframes, user flows, UI design, and prototypes)
    Own the direction and improvements of Pair Team's design system, balancing consistency and velocity improvements vs implementation cost
    Set the bar for product experience quality for the product team both for projects you drive and the product experience as a whole
    Conduct customer research and leverage data insights while leading the research and discovery phase of the product design process
    8+ years of experience in product design building digital product experiences
    ~2+ years of experience with an early-stage startup in product design
    ~ Experience partnering with operations stakeholders to improve complex workflows
    ~ Expert proficiency in UX and product design tools (eg, Figma)
    ~ Strong collaboration skills with cross-functional thought partners (eg, engineering, design, data science, and operations)
    ~ Passion for helping individuals experiencing complex chronic needs such as homelessness, severe mental illness, and substance use disorder
    ~ Digital health experience is a plus but not required
    ~ Design system implementation is a plus but not required
    ~ Experience working with data in a regulated environment is a plus but not required (eg, HIPAA, PII, financial data)
    ~ Flexible vacation policy – take the time you need to recharge
    ~Monthly $100 work from home expense stipend
    ~ We provide the equipment needed for the role
    ~ At Pair Team, we value diversity and strive to provide an inclusive environment for all applicants and employees. All applicants will be considered without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, marital status, age, disability, political affiliation, military service, genetic information, or any other characteristic covered by federal, state, or local law.
    To apply for a position with us, please submit your application for the role you are interested in.

    Our team regularly reviews applications and will reach out to candidates whose qualifications align with our current openings listed below.

    Of the organizations listed on your resume, which did you work at while they were still in their early-stage of being a venture-backed startups (pre-seed through Series B)? Have you worked on telehealth or digital health products supporting clinical workflows before?

    For government reporting purposes, we ask candidates to respond to the below self-identification survey.

    As set forth in Pair Team's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

    As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.


    A "disabled veteran" is one of the following:
    a veteran of the U.S.

    military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

    A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

    military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
    Voluntary Self-Identification of Disability
    For government reporting purposes, we ask candidates to respond to the below self-identification survey.

    As set forth in Pair Team's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

    Race & Ethnicity Definitions

    If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.

    As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA.


    A "disabled veteran" is one of the following:
    a veteran of the U.S.

    military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

    A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S.

    military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order
    Veteran Status Please select Veteran Status Voluntary Self-Identification of Disability
    We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. Your answer is confidential.

    If you want to learn more about the law or this form, visit the U.Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at .

    How do you know if you have a disability? A disability is a condition that substantially limits one or more of your "major life activities." If you have or have ever had such a condition, you are a person with a disability.


    Disabilities include, but are not limited to:
    Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
    Diabetes
    Epilepsy or other seizure disorder
    Intellectual or developmental disability
    Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
    Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
    Disability Status Please select Disability Status


    PUBLIC BURDEN STATEMENT:

    According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number.

    This survey should take about 5 minutes to complete.
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