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    Outreach Specialist, Targeted Support for Stop-Out Students - Paterson, United States - Passaic County Community College

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    Job Description

    Job Description

    We are seeking a part-time Outreach Specialist for Passaic County Community College's Targeted Support for Stop-Out Students Program (TSSS). This person will report to the Program Coordinator and will be responsible for contacting and re-engaging former PCCC students who "stopped out" in order to facilitate their re-enrollment and connect them with support provided by the PCCC­ TSSS grant program. This outreach will ultimately afford these stopped-out students the opportunity to complete their college degree program or credential.

    Example of Duties:

    • Conduct outreach via text, email, and phone call to stop-out students and, as needed, currently­ enrolled part-time, at-risk students
    • Communicate key dates, deadlines, information, and events to prospective students
    • Develop fact sheets and brochures to promote PCCC grant-affiliated and other appropriate support services
    • Assist in maintaining the website and social media platforms
    • Coordinate stop-out campaigns and events in partnership with Signal Vine
    • Assist with data collection for annual reports and program evaluation
    • Serve on the Project Management Team and the PCCC-TSSS Program Advisory Council
    • Participate in project evaluation and institutionalization of activities
    • Other duties as assigned

    Qualifications:

    • Bachelor's degree in Education or related field
    • Three (3) to five (5) years of work experience in an academic setting working with underserved students
    • Experience with college enrollment, retention, degree attainment, and financial aid areas preferred
    • Bilingual in English and Spanish required
    • Excellent communication, organizational, and interpersonal skills required
    • Knowledge of or ability and commitment to learn how to read, interpret, and explain degree audits
    • Knowledge of or ability and commitment to learn the Al textbot Signal Vine platform
    • Proven ability to work both independently and in diverse teams
    • Experience working on grant-funded projects a plus
    • Ability to work some evenings and weekends, as program requires

    The completion of a background check will be required for the selected candidate.



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