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Customer Service Representative - Mount Pleasant, United States - Performance Foodservice
Description
Company DescriptionAt Performance Foodservice, we take pride in our strong connections with a diverse range of local clients, such as individual restaurants, hotels, healthcare institutions, schools, and fast-food establishments. Our dedicated team of sales representatives, chefs, consultants, and specialists establish close partnerships with our clients, offering guidance on enhancing operations, creating innovative menus, selecting quality products, and developing effective operational approaches. We not only supply delicious food but also strive to support independent restaurant owners in realizing their aspirations.
Job Title: Customer Care Representative at Performance Food Group Company
Important Note:
This is a hands-on position and not a remote customer service role.
Performance Food Group Company, a key player in the fresh and broad-line solutions sector catering to convenience retail, is affiliated with a Fortune 150 enterprise known for its continuous expansion and industry leadership. With a proven track record of empowering customers, staff, and communities, we have successfully generated over $17 billion in revenue. Our distribution centers offer an extensive array of products, initiatives, and services to clients throughout the U.S. and Canada.
What We Offer:
As a Customer Care Representative, your role involves ensuring exceptional customer service at every interaction point. You will handle standard customer queries efficiently by providing prompt responses in face-to-face meetings, over the phone, and through mail correspondence. The ideal candidate will adeptly address customer requirements, direct inquiries effectively, and uphold our customer-centric approach, ensuring that every customer account is given paramount importance.
Requirements:
- Minimum of one year of customer service experience
- Typing speed of 40 words per minute (WPM)
- Strong communication skills
- Proficiency in basic mathematical operations and problem-solving
- Skilled in accurate and timely data entry tasks
- Intermediate computer proficiency, familiarity with Microsoft Office applications, and efficient typing abilities
Equal Employment Opportunity Statement
Performance Food Group and its subsidiaries are committed to providing equal employment opportunities to all candidates and employees, irrespective of race, color, nationality, gender, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, or any other characteristic safeguarded by relevant local, state, and federal statutes. For further information, please refer to our EEO Policy, the "EEO is the Law" document and its supplement, and the Pay Transparency Policy Statement.
