- Modernize the capabilities offered by National Consumer Complaint Database (NCCDB) using the Salesforce Platform.
- Provide an avenue to consumers, drivers and industry professionals to submit a complaint through telephone, email and web, at a minimum, for various complaint types and categories, and track the complaint through its lifecycle.
- Authenticate internal FMCSA users using DOT MyAccess solution, and users external to FMCSA using
- Implement a workflow that tracks the complaint as it moves through the handling process and allows FMCSA personnel to respond to complaints in an effective manner
- Integrate with the data platform to store and/or retrieve information relevant to the complaint.
- Migrate the existing complaint data to the new platform.
- Utilize MuleSoft's Anypoint Platform to design, develop and orchestrate APIs, and implement the new data exchange platform for FMCSA.
- Work closely with the Software Architect and other technical team members, government stakeholders, and subject matter experts in developing solutions on the Salesforce platform.
- BS in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.
- 7 years of functional experience (5+ focused on Salesforce development using Apex and Visualforce)
- 5 years of specialized experience (3+ implementing in Platform, Service and Experience Cloud)
- Solid understanding of and detailed experience with architecture and API
- Experience integrating with other applications
- Experience with Agile development methodologies, such as scrum, user story creation
- Experience integrating with MuleSoft and data pipelines
- UI/UX development experience based on Salesforce Experience Cloud.
- Experience with Salesforce automation tools
- Ability to obtain a Public Trust clearance
- Salesforce Public Sector Solutions Accredited Professional
- Preferred certifications: Salesforce Platform Developer, Salesforce Administrator, Salesforce Platform App Builder, Salesforce Architect, Salesforce Developer, Salesforce Service Cloud Consultant
- Currently hold a Public Trust clearance with Department of Transportation
- Innovative Environment: Join a team that thrives on creativity and innovation, where your ideas are not only heard but encouraged.
- Meaningful Impact: Contribute to projects that directly impact federal agencies, driving positive change on a national scale.
- Dynamic Collaboration: Work alongside diverse experts who are passionate about pushing boundaries and making a difference.
- Agile Mindset: Embrace Agile methodologies that encourage flexibility, adaptability, and rapid growth.
- Learning Culture: Enjoy ongoing learning opportunities and professional development to expand your skill set.
- Cutting-edge Tech: Engage with the latest technologies and tools in the data integration landscape.
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Salesforce Experience Cloud Developer - Washington, United States - Indev
Description
Position Title: Salesforce Experience Cloud Developer
Location: Hybrid, Washington, D.C.
This role will be primarily remote, however candidates must be available to report on-site at DOT Headquarters within 1 business day at the request of the Government, thus will need to be local to the DMV area.
Position Overview: Indev is seeking an experienced Salesforce Experience Cloud Developer to join one of our federal projects supporting Department of Transportation in Washington, D.C. This is a fantastic opportunity to leverage your previous Salesforce development experience and expertise. Your in-depth understanding of state models will be used to build workflow applications used to integrate external data.
This is a direct-hire, full time position with salary and benefits. Indev provides a comprehensive benefits package, including Medical, Dental, Vision, 401k with match, Flexible Spending Account, and Paid Time Off (PTO)—including vacation and holiday pay.
Your future duties and responsibilities:
Required qualifications to be successful in this role:
Nice to have's:
About Us: At Indev, we're not just a company; we're a trailblazing force transforming the way Salesforce is integrated into the Federal workspace. As a dynamic player in the federal government sector, we're on a mission to empower agencies with cutting-edge Salesforce solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us. Let's innovate.
Why Indev:
If you're ready to embark on a journey of innovation, collaboration, and impact, Indev welcomes you to join our team as a Salesforce Experience Cloud Developer. Let's shape the future together.