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    Senior Account Manager - Burbank, United States - Momentous Insurance Brokerage | Marsh & McLennan Agency LLC

    Momentous Insurance Brokerage | Marsh & McLennan Agency LLC
    Momentous Insurance Brokerage | Marsh & McLennan Agency LLC Burbank, United States

    2 weeks ago

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    Description

    SENIOR ACCOUNT MANAGER

    DEPARTMENT: COMMERCIAL LINES

    STATUS: NON-EXEMPT

    EMPLOYEE TYPE: FULL TIME

    Our not-so-secret sauce.

    Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Senior Account Manager at Momentous Insurance, A Marsh McLennan Agency.

    Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and tv insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

    A day in the life.

    As our Senior Account Manager on the Commercial Lines team, you'll be responsible for the following:

    This is a service position. The primary function of this position is to provide the highest quality service to customers and cross sell within the existing book of business. The Senior Account Manager (SAM) will be the day-to-day liaison between the insurance company (MIB) and designated accounts managed by Account Executives/Sr. Account Executives/Producers. Daily servicing of customers will include addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client's accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies. The Senior Account Manager (SAM) should have experience in all areas of Commercial Lines insurance. As needed the SAM will coordinate with and defer to the Account Executive/Sr. Account Executive/or Producer on strategic account issues and potential problems. The SAM is responsible for the successful fulfillment of Standard Operating Procedures and Guidelines (SOP's).

    Our future colleague.

    We'd love to meet you if your professional track record includes these skills:

    • the underwriting and rating procedure for all types of personal lines policies.
    • new business and renewal options to every client to include:
    • limits of liability
    • deductible options
    • coverage
    • deductible buy back coverage
    • coverage
    • flood coverage
    • mold coverage
    • theft coverage
    • or excess liability/excess uninsured/underinsured coverage
    • practices liability/board of directors and officers coverage
    • marine coverage
    • replacement cost
    • breakdown coverage
    • auto coverages
    • proposals and applications, submit them to insured's and carriers, obtain client's signature and follow up to ensure timely responses, all in conjunction with AE or Producer.

    Prepare and provide to every client a Summary of Insurance once coverage is bound and in effect for new accounts.

    • update Summary of Insurance for existing clients.
    • accounts as directed and follow up with AE or Producer
    • agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
    • cancellations timely by checking carrier websites or NOC's received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
    • and check policies based on SOP's checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
    • and be up to date on the utilization of carrier websites, carrier communications, new coverage options and billing procedures.

    These additional qualifications are a plus, but not required to apply:

    • Degree preferred (high school diploma is required)
    • California Department of Insurance License
    • years of experience
    • MS Office Suite (Word, Excel, Outlook)

    Experience utilizing carrier websites to market and rate new and/or renewal business such as Safeco, Allied, Travelers, Chartis, ACE, Chubb, Fireman's Fund

    We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

    Work environment & physical demands.

    Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.

    Work is performed in a typical interior/office work environment.

    Valuable benefits.

    We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

    Some benefits included in this role are:

    • time off
    • reimbursement and professional development opportunities
    • contribution match programs
    • purchase opportunities

    To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:

    Follow us on social media to meet our colleagues and see what makes us tick:

    The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

    We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

    Who you are is who we are.

    We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

    Marsh McLennan and its affiliates are EEO Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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