- 8 consecutive years in a row as a "Best Places to Work", "Hot Firm Nationally" by Zweig group
- Recognized as #7 in the "Top 100" firms in the US by Zweig Group
- Recognized by ENR #74 in the ENR Top 500 and ranked in every region;
- Recognized in Crain Magazine's "Fast 50" for the fastest growing firms
- Named in the "Top 50 Coolest Places to Work" by Crain Magazine
- Respond to technical assistance requests from employees in person, via phone, and electronically, addressing hardware, software, account, and printer issues.
- Troubleshoot and resolve a wide range of technical challenges, communicating technical information clearly to both technical and non-technical personnel.
- Install and provide ongoing support for various software applications used within the organization.
- Follow and enforce company processes and procedures, logging all support tasks in the ticketing system.
- Assist in maintaining the company's network and infrastructure, ensuring data integrity, file system security, and password management per company policies.
- Set up, deploy, and manage workstations, servers, networks, printers, and other IT assets, maintaining accurate inventory tracking.
- Stay current with system information, changes, and updates, supporting Mitel VoIP phone systems and configuring desk phones as needed.
- Provide technical support for AutoCAD, design software, servers, backup systems, data replication, and network infrastructure across the organization.
- Offer after-hours support for critical systems when required.
- Bachelor's degree in an IT-related field.
- Minimum of 5 years of experience in a corporate setting, performing the essential functions outlined in the job description.
- Hands-on experience with hardware from Dell, HP, Cisco, Extreme, Konica, Xerox, Toshiba, Oce, and Canon.
- Proficiency with MS Server 2008, 2012, and 2016, MS OS Win10, MS Office 2010, Office 365, and Active Directory.
- Strong networking knowledge and comprehension, with excellent technical and troubleshooting skills.
- Experience with Autodesk software is a plus.
- Excellent communication (written and verbal) and customer service skills.
- Ability to work independently and as part of a team, demonstrating strong teamwork skills.
- Willingness to travel as assigned and needed.
- Generous Paid Time Off
- Paid Parental Leave
- Flexible work schedules are available for some positions
- Tenure Awards — Travel Vouchers to see the world based on your travel preferences
- Competitive Compensation packages
- Annual bonuses, spot bonuses and peer recognition awards
- 401(k) plan matching formula is 50% of your contributions up to 6%
- Tuition Assistance
- Student Loan Repayment up to $25K
- Paid Licensing / Certification Fees and Renewals
- Financial Rewards for Obtaining Licensure
- Employee Referrals up to $5,000
- Annual Wellness Reimbursement up to $500 for anything wellness related (Gym memberships, fitness tracker, home gym equipment, etc.)
- Medical (BC/BS), Dental (Delta), and Vision (VSP)
- Health Savings Account & Flex Spending Account options
- Employer paid LTD, STD, and life insurance
- Metlife Supplemental Benefits covering accident, hospitalization, and critical illness
- Member Assistance Program (MAP) with complimentary counseling sessions, legal benefits, financial consultations, and work/life referral services
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Technology Specialist II - Orlando, United States - Atwell, LLC
Description
Job Description
Job DescriptionAtwell, LLC is a bold leader in the consulting, engineering, and construction services industry, delivering a broad range of creative solutions to clients in the real estate & land development, and energy markets. We have a strong national presence and a diverse, award-winning project portfolio. Atwell is a privately owned company, with 1,400+ passionate team members across 40+ locations and growing
Atwell, LLC is a proud recipient of the following 2023 awards:
Technology Specialist II (Hybrid) - Orlando, FL
Atwell is seeking an experienced Technology Specialist II to join our team in a hybrid role based out of our Orlando, FL office. This hybrid role offers the flexibility of working both in our office and remotely, while providing superior customer service and technical support to our employees nationwide.
Qualifications:
This is a hybridrole offering a flexible work schedule and the opportunity to be part of a dynamic team supporting one of the best rated firms in the nation.
#LI-CF1
Atwell Benefits: To attract and retain the best professionals in the industry, we aim to provide an excellent working environment and a progressive benefits program designed to support your personal and professional needs.
Work/Life:
Money:
'Atwell'ness:
