-
Customer Service Representative
3 weeks ago
Mr. Rooter of Northwest Indiana Valparaiso, United States Part timeJob Description · Job DescriptionPart-Time CSR (potential to turn into Full-time position) · As a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming ...
-
Customer Service Representative
3 weeks ago
Liberty Merrick, United StatesOur purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team. · At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-f ...
-
Patient Service Representative Physician
1 day ago
Franciscan Health Valparaiso, United States Full timeValparaiso Health Center 2421 Laporte Avenue Valparaiso, Indiana 46383 WHO WE ARE · With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring ...
-
Customer Service Representative and Dispatcher
3 weeks ago
Aire Serv of Valparaiso Valparaiso, United StatesJob Description · Job DescriptionWith more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and air conditioning installation, maintenance, and repair. We are proud of our reputation for putting clients first and gett ...
-
Aire Serv Valparaiso, United StatesAire Serv - JobID: [Dispatcher Coordinator / Telecommunicator] As a Customer Service Rep & Dispatcher at Aire Serv, you'll: Handle service requests and customer complaints; Schedule appointments/dispatch service techs; Assign daily work/calls to other team members; Receive incomi ...
-
Customer Service Representative-warehouse
4 days ago
Adecco Valparaiso, United StatesJob Description · Job DescriptionWork Location Radius: 15-20 Valparaiso, Indiana · About Client: steel company · Team Requesting: · Talent Consultant: Christina Mahmet · Field Point of Contact: Zain Haddad · Workforce Planning Manager: Alisa Hill · Sales Executive: Zac Dressen · ...
-
Customer Service Representative-warehouse
2 weeks ago
Adecco US, Inc. Valparaiso, United States**Work Location Radius: 15-20 Valparaiso, Indiana** · **About Client: steel company** · Team Requesting: · Talent Consultant: Christina Mahmet · Field Point of Contact: Zain Haddad · Workforce Planning Manager: Alisa Hill · Sales Executive: Zac Dressen · Assignment Owning ...
-
Valparaiso Insurance Professionals Valparaiso, United StatesJob Description · Job DescriptionIn Office Customer Service Rep. Communicate with Clients and Insurance Companies. Knowledgeable with Windows based Computers, Copiers & Scanners & Filing · Prefered but not necessary, having a Property & Casualty Insurance License · Salary, Monday ...
-
Customer Service Representative
1 week ago
Porter Hospital Valparaiso, United StatesThe registrar provides the best patient experience by coordinating patient greetings, registration, scheduling and check out activities by using excellent customer service skills. Organizes all office duties to maximize the office efficiencies to meet the mission and vision of th ...
-
Customer Service Representative
2 weeks ago
Orion Innovations Porter, IN, United States Freelance**Customer Service Representative (m/f/d) wanted** · Time for change - time for a new job Do you love challenges, take on responsibility, and are reliable and ready for something new? Then we have the perfect opportunity for you · We are looking for a Customer Service Representat ...
-
Customer Service Representative
1 week ago
Home Comfort Experts Valparaiso, United StatesFor over 15 years, Home Comfort Experts provides HVAC and plumbing services throughout Northern Indiana and Southwest Michigan. Providing comfort and customers 100% satisfaction, with guarantees to back up their promises, is their number one goal. Home Comfort Experts make sure t ...
-
Customer service representative
1 week ago
Velocity Solutions Crown, United StatesWe are looking for friendly customer service employees for a long-term position in full-time. It is an established and modern company in the energy industry based in the 28259 Bremen area, which makes everyday life easier for its customers, whether private or commercial, by think ...
-
Valparaiso Family YMCA Valparaiso, United States Part time: · Do you enjoy customer service? Are you detail-oriented and have experience with cash handling? Join our YMCA Membership Department · YMCA benefits include: · •Free YMCA membership and discount for family membership · •Child Watch hours are available free of charge for sta ...
-
Customer Service Representative-warehouse
1 week ago
The Adecco Group Valparaiso, United StatesWork Location Radius: 15-20 Valparaiso, Indiana. About Client: steel company. Team Requesting:Talent Consultant: Christina Mahmet. Field Point of Contact: Zain Haddad. Workforce Planning Manager: Alisa Hill. Sales Executive: Zac Dressen. Assign Customer Service Representative, Cu ...
-
Customer Service Representative
3 weeks ago
Pratt Retail Specialties Westville, United States Full timeJob Description · Customer Service Representative · The Customer Support Analyst is responsible for the duties listed below and is the support staff supporting our customers' needs, along with any additional duties as assigned by management. · Strategic purpose of full-time foc ...
-
Customer Service Representative
2 days ago
Castle Subaru Portage, United StatesAt Castle Automotive Group, **we have openings for entry-level and experienced Customer Care Representatives for both our sales and service departments**. We truly believe that our team members are the driving force behind our success and are committed to delivering the greatest ...
-
Customer Service Representative
2 weeks ago
Porter Hospital Chesterton, United StatesThe registrar provides the best patient experience by coordinating patient greetings, registration, scheduling and check out activities by using excellent customer service skills. Organizes all office duties to maximize the office efficiencies to mee Customer Service, Customer Se ...
-
Customer Service Representative
3 days ago
Indiana Farm Bureau Hobart, United StatesCustomer Service Representative Hobart , Indiana **Description** · **Responsibilities:** · Interact directly with our customers by providing product and service information. · Provide sales/marketing support to Agents and assist with office operations such as scheduling appoin ...
-
Patient Services Representative
17 hours ago
Orthodontic Experts LTD Merrillville, IN, United States Full timeOrthodontic Experts is dedicated to quality care and orthodontic excellence; we are a community committed to making a difference in our patients' lives. We are looking for the best of the best to join our team as a Patient Service Representative. Inclusion · Calling all healthca ...
-
Customer Service Representative
3 days ago
CrossCountry Mortgage Inc Merrillville, United States· CrossCountry Mortgage (CCM) is one of the nation's top 3 retail mortgage lenders with more than 7,000 employees operating nearly 600 branches across all 50 states. We have been recognized nine times on the Inc. 5000 list of America's fastest-growing private businesses and have ...
Customer Service Representative - Valparaiso, United States - Pratt Industries
Description
Job Description
SUMMARY
Take and process customer orders and address all customer inquiries and complaints.
DUTIES AND RESPONSIBILITIES
Take customer orders either directly from customers or sales representatives.
Place orders on a timely basis for purchases of materials and supplies to be used in production.
Process billing.
Handle customer complaints and questions and follow-up with appropriate internal personnel as required.
Maintain customer files.
Process new items.
Process purchase orders.
Coordinate accounting credits.
Record and distribute customer order changes.
Fax confirmations to customers
Assist sales personnel as appropriate and assist in generating supplemental sales.
Track warehouse items to ensure availability and that agreed-upon minimum/maximum levels are followed. Analyze monthly usages and re-stocking per customer
Complies with company policies and procedures.
Additional duties as assigned by management.
EDUCATION and/or EXPERIENCE
High school diploma or GED
Candidates are
PREFERRED who offer the following:
Experience working in a manufacturing environment
Computer data-entry experience
Experience in the corrugated box industry
LANGUAGE SKILLS
Excellent communication skills. Ability to read and interpret documents such as sales reports, operating instructions, and training and procedure manuals. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, divide in all units of measure. Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram (graphic) form.
Ability to solve a variety of problems and deal with a variety of situations where only limited information or standardization exists.
TECHNICAL SKILLS
Application knowledge and skill for computer data entry
Application knowledge of products and production processes
Quality standards - both ISO and QS
PHYSICAL DEMANDS
Employee is regularly required to walk and talk and hear, stand, and sit
Vision requirements include:
close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles.
PERFORMANCE MEASUREMENTS
The performance of the Customer Service Representative will be measured as follows:
Operating standards - The employee will need to meet or exceed the Operating Standards set in the area of sales and customer service.
Personal growth - Each year there will be professional goals developed and agreed to by the representative and supervisor.
Employee relations - The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect, and communication.
Creativity - This will be evaluated by how active the employee is in participating in advancing the business through new and innovative ideas.
Additional Information
Pratt Industries is America's 5th largest paper and packaging company with more than 6,500 highly skilled employees dedicated to the environment and sustainability.
Pratt Industries is one of the largest corrugated packaging companies in America, with sophisticated manufacturing facilities in more than a dozen states.
The company operates three of the most modern, cost-effective paper mills in the country, as well as a series of sheet and box plants strategically placed throughout the United States offering a wide range of creative packaging solutions.
Pratt Industries is committed to recycling and the environment by "harvesting the urban forest."
Pratt Industries offers competitive compensation plans with incentive opportunities, full benefits package including medical, dental, vision, life, disability, FSA, All State, Pre-Paid Legal, and 401(k) with company match, paid vacation and paid holidays.
EEOC Statement
Pratt Industries provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.