- Research company policies, procedures, guidance, etc., to understand and assess the applicability of such to issues that arise in employee/company interactions and provide consistent guidance and interpretation of the policies.
- Review, provide suggested edits, and finalize drafts for responses to employee concerns and complaints that violate enterprise policies.
- Collaborate, coach, and consult closely with business leaders, the aligned Human Capital Consultant (HCC), Employment Attorneys, Representatives of Compliance & Ethics, etc., to review/resolve issues (employee relations matters) across all business units of the Company.
- Identify, analyze, and interpret trends, patterns, and themes from case management data to determine gaps and/or to address areas requiring attention, to inform and impact decisioning with clients.
- Participate in training to business unit clients, Human Resources, and other stakeholders related to employee relations and Human Resource compliance issues.
- Provide assistance with case management, DocuSign administration, data analysis, and other areas as necessary.
- 2+ years of related HR experience.
- HR training and experience, particularly in situations involving interpersonal conflict.
- Knowledge of and practical experience with employee relations issues (including understanding of employment law and policy interpretation).
- Investigation training and experience.
- Dispute resolution experience and negotiation skills.
- Proven track record of working independently to achieve key results, while keeping management and colleagues abreast of critical issues.
- Excellent organizational skills.
- Excellent written and verbal communications.
- Bachelor's degree or equivalent.
- Experience analyzing and interpreting data.
- Experience with case management and Lean management/Agile exposure.
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Employee Relations Senior Associate - Reston, United States - Fannie Mae
Description
Job Description
Job DescriptionCompany DescriptionAt Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.
Job DescriptionAs a valued colleague on our Employee Relations team, you will provide advice, guidance, and support on Fannie Mae's human resources programs, policies, and procedures that pertain to employee relations to ensure compliance and promote a safe, transparent, and productive work environment. In this role, you will coach, advise, and provide support to business unit clients and Human Resources (HR) partners on a variety of employee relations matters, including, but not limited to, performance management issues, behavioral matters, and policy interpretation.
We have one opening for this role and it can be worked on a Hybrid basis from our Washington, DC, Reston, VA or Plano, TX office.
THE IMPACT YOU WILL MAKE
The Employee Relations Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:
THE EXPERIENCE YOU BRING TO THE TEAM
Minimum Required Experiences
Desired Experiences
REF12973R
The future is what you make it to be. Discover compelling opportunities at
Fannie Mae is primarily a hybrid company. We embrace flexibility for our employees while providing office space for in-person work and collaboration. This role is classified as Hybrid. If you speak with a Recruiter, they will provide you with more information about the definition of this classification.
Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at
The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here.
