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    Assistant Manager - Dallas, United States - KPM

    KPM
    KPM Dallas, United States

    2 weeks ago

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    Description

    Job Description

    Job Description

    KPM is looking for an ambitious Assistant Manager with strong customer service skills and a passion for people to join the team in our Dallas, TX apartment complex

    This is a full time position and compensation will range based on experience.

    The Assistant Manager is responsible for the daily operations of a property under the guidance of the Property Manager. This role assists in leasing, collections of rent while providing exceptional service to residents and supporting the rest of the staff.

    Responsibilities:

    • Collect all rent, late fees, and utility payments
    • Issue notices (3-day, lock out, etc.)
    • Prepare, file, and follow up on all eviction cases in a timely manner
    • Reduce delinquency by performing timely walk-throughs of units
    • Review lease expiration on a 90-day cycle and follow up with current residents on renewals
    • Fulfill all tasks associated with the leasing process (TAA agreement, leasing application process, addendums, screening process, approval criteria, etc.)
    • Perform other duties assigned

    Requirements:

    • High School Diploma or Equivalent required / College degree preferred
    • 3+ years of experience as an Assistant Manager on a multifamily property
    • Must have knowledge of leasing, renewal, collecting the rent and property management and maintenance staff handling
    • Experience with CAM or CAPS
    • Experience with OneSite / RealPage
    • Customer service experience
    • Excellent verbal and written communication skills
    • Must be able to communicate effectively with residents and team members
    • High sense of urgency, with the ability to meet deadlines
    • Ability to remain organized, professional, and respectful in challenging situations

    Physical Requirements / Working Conditions:

    • Prolonged periods sitting, standing, and walking throughout the workday
    • Push, pull, bend, stoop, squat, kneel, climb stairs, and reach above shoulders
    • Must be able to type efficiently
    • Must be able to lift up to 15 pounds
    • Must be able to work indoors / outdoors or in extreme weather conditions
    • Must be able to work weekends and/or evenings on a rotating schedule
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