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    Account Director - San Diego, United States - LASSO Inc

    LASSO Inc
    LASSO Inc San Diego, United States

    3 weeks ago

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    Description
    Account Director (San Diego)


    Company Summary Lasso MD is a patient acquisition platform for dental practices, endorsed by some of the biggest names in the industry.

    We help dental practices become better businesses through our marketing services, marketing automation, and fully integrated software tools. Our goal is to create a repeatable and predictable system for generating new patient leads for our clients.

    Role Summary Lasso MD is hiring for an Account Director to act as the primary strategist and advocate for our Dental practice clients.

    The Account Director will act as the main point of contact throughout the entire client-lifecycle.

    The role will be required to maintain a positive relationship with the client, manage client requests, and act as a liaison between the client and product team.

    We are seeking motivated, organized, and positive individuals with a proven history of managing an account base of at least 150 accounts.

    What Does Success Look Like? Maintain renewal/retention rate of 99% or greaterUpsell clients by a 10% increase each yearAble to identify and solve issues quicklyManage account tasks autonomously (without requiring manager escalation) Ability to turn a frustrated client into a fanatical client Responsibilities/Duties Proactively reach out to 5 clients a day, as well as 40-50 daily emails Maintain weekly/monthly communications a client base of up to 150 accountsPerform Quarterly Business Reviews Facilitate client requests/problems using creative problem solvingBe able to adapt on the fly, as no day is identical in this roleAnalytical thinking with ability to drive insights from dataAbility to relay technical concepts to non-technical audiences Strong interpersonal skills with demonstrated experience in cross-functional collaboration Required Experience 3-5 years in agency account managementProven record of managing an account base of at least 150 accounts Strong understanding of basic online marketing principles and strategiesExperience providing quotes and contracts, and some negotiation skills Excellent verbal and written communicationProven track record of providing excellent customer serviceGeneral working knowledge of Salesforce or similar CRM Salary and Benefits $100,000-$110,000 /yr.

    OTE$60,000-$70,000 Salary$40,000 On-Target BonusInsurance:
    Health, Dental, VisionUnlimited PTO401K
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