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Customer Care Associate II
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Deputy Associate Chief of Staff for Primary Care
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Customer Care Associate
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Originations Customer Care Associate
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Originations Customer Care Associate
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Originations Customer Care Associate
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Originations Customer Care Associate
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Medical - RN Transitional Care Associate
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Originations Customer Care Associate
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Floor Care Associate
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Floor Care Associate
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Department Of Veterans Affairs Jacksonville, United States Full timeSummary · The Malcom Randall VA Medical Center is currently seeking a full-time Board Certified Physician to join the North Florida/South Georgia Veterans Health System Primary Care Service as a Deputy Associate Chief of Staff (DACOS) for Primary Care & Outpatient Clinics (PCOC) ...
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Quality Care Associate
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Licensed Practical Nurse
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Occupational Therapist
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RN Charge Medical Surgical Cardiovascular
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RN - Cardiovascular Observation
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Registered Nurse
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RN Program Manager
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Registered Respiratory Therapist
1 week ago
HCA Florida Memorial Hospital Jacksonville, United States· IntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Registered Respiratory Therapist opening with HCA Florida Memorial Hospital today and find out what it truly means to be a part of the HCA Healthcare team. ...
Customer Care Associate II - Jacksonville, United States - HD Supply
Description
Working assigned DS/SO RGA queue, requesting RGAs from the vendor, creating returns and call tags/LTL pick-ups. Following up on returns and credits.Job Summary
Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge on 20,000 products and 3 catalogues.
Major Tasks, Responsibilities, and Key Accountabilities
Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals.
Performs necessary follow-up to ensure customer service expectations are met. Builds relationships if assigned a specific customer base.
Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs.
Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Utilizes in-depth product knowledge to answer more specialized product calls. May be responsible for outbound calls to vendors.
Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Understands and supports compliance issues if required for assigned customer base.
Nature and Scope
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
None.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
No travel required.
Education and Experience
HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer.HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.