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Supervisor Front Desk
4 weeks ago
Sage Hospitality Group Detroit, United StatesWhy us? · Shinola Hotel is seeking a Front Desk Supervisor to create timeless memories and quality experiences for guests and associates alike. · The worlds first Shinola Hotel is Detroits new living room. What started as a watch company has transformed into a luxury brand that ...
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Supervisor Front Desk
3 weeks ago
Sage Hospitality Detroit, United StatesWhy us?: · Shinola Hotel is seeking a Front Desk Supervisor to create timeless memories and quality experiences for guests and associates alike. · The worlds first Shinola Hotel is Detroits new living room. What started as a watch company has transformed into a luxury brand tha ...
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Service Desk Supervisor
2 weeks ago
SAIC Sterling, United StatesJob ID: · **Location**:STERLING, VA, US · **Date Posted**: · **Category**:Information Technology · **Subcategory**:Technical Svcs · **Schedule**:Full-time · **Shift**:Day Job · **Travel**:Yes, 10 % of the Time · **Minimum Clearance Required**:None · **Clearance Level Must Be Ab ...
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Front Desk Supervisor
3 weeks ago
Hilton Detroit, United States Paid WorkA Front Desk Supervisor supervises the activities manages at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. · What will I be doing? · As a Front Desk Supervisor, you will oversee the front office activi ...
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Front Desk Supervisor
2 weeks ago
Hilton Hotels & Resorts Detroit, United StatesAs a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our G Front Desk, Supervisor, Guest ...
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Supervisor Front Desk
3 weeks ago
Sage Hospitality Group Detroit, United StatesWhy us? · Shinola Hotel is seeking a Front Desk Supervisor to create timeless memories and quality experiences for guests and associates alike. · The world's first Shinola Hotel is Detroit's new living room. What started as a watch company has transformed into a luxury brand that ...
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Front Desk Supervisor
2 weeks ago
Holiday Inn Washington Dulles Airport Sterling, United StatesB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Interc ...
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Front Desk Supervisor
3 weeks ago
Sonesta International Hotels Detroit, United StatesJob Description Summary · Sonesta ES Suites is a surprisingly different and welcoming extended stay hotel brand where guests can easily relax, get some work done and hang out in our local community. We work hard to build meaningful relationships with our colleagues and guests. E ...
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Front Desk Supervisor
1 day ago
B. F. Saul Hospitality Group Sterling, United StatesB. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Interc ...
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Front Desk Supervisor
3 weeks ago
Sonesta International Hotels Hamtramck, United StatesJob Description Summary · Sonesta ES Suites is a surprisingly different and welcoming extended stay hotel brand where guests can easily relax, get some work done and hang out in our local community. We work hard to build meaningful relationships with our colleagues and guests. E ...
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Front Desk Supervisor
3 days ago
B. F. Saul Company Hospitality Group Sterling, United States Full timeResponsibilities · : Guest Service: Accountable for guest satisfaction by ensuring service standards are met and guests' needs and concerns are responded to in a timely manner with a focus on service recovery when applicable. Works side by side with staff to train and model appro ...
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Front Desk Supervisor
2 hours ago
Pyramid Global Hospitality Farmington, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
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Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Livonia, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
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Front Desk Supervisor
3 weeks ago
Aimbridge Hospitality Ypsilanti, United StatesJob Summary · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
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Front Desk Supervisor
3 weeks ago
The Townsend Hotel Birmingham, United StatesMust be able to work a flexible shift, including holidays and weekends, enjoy assisting others, working within a team focused environment. · PRIMARY RESPONSIBILITIES: · Guest Services - 65% · Provide courteous guest service by responding promptly and efficiently to inquiries, d ...
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Front Desk Supervisor
2 weeks ago
Hyatt Utica, United StatesThe Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. ...
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Help Desk Supervisor, hands-on
3 hours ago
Felician Sisters of North America Livonia, United StatesJob Description · Job DescriptionAre you interested in using your IT Support skills to give back to those who have dedicated their lives to serving the most vulnerable and at-risk in the community? · We invite you to apply for the full-time Information Technology (IT) Help Desk S ...
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Front Desk Supervisor
6 days ago
Towneplace Detroit Livonia Livonia, United States PermanentJob Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...
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Front Desk Supervisor
6 days ago
Marriott Ypsilanti At Eagle Crest Ypsilanti, Michigan, United States PermanentJob Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room r ...
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Front Desk Supervisor
3 weeks ago
Marriott Ypsilanti At Eagle Crest Ypsilanti, United StatesJob Summary: · The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay. He/she is also responsible for maximizing room ...
Front Desk Supervisor - Detroit, United States - Shinola Hotel
Description
Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests.
Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation.
Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest.
Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records.
Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone.
Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests.Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.Performs other duties as assigned, requested or deemed necessary by management.