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    Altitude Sky Lounge General Manager - Seattle, United States - Astra Hotel Seattle

    Astra Hotel Seattle
    Astra Hotel Seattle Seattle, United States

    4 days ago

    Default job background
    Description
    Salary Range - $80,000 - $95,000 (BASED ON EXPERIENCE)


    This position reports to the Director of Food & Beverage and may be required to work a flexible schedule as needed based on business needs.

    This will include day, evening and overnight shifts, both weekdays, weekends and holidays.


    JOB OVERVIEW:
    The Altitude General Manager will be responsible for the overall operation of the Roof Top Sky Lounge.

    This can include, but is not limited to:


    hiring, training, scheduling and counseling of all staff members in these departments, the overall condition of the Lounge and Liquor rooms.

    Responsible for ordering supplies and equipment, as well as managing pars and orders.

    Responsible to enforce all hotel policies including, but not limited to employee appearance, attendance and punctuality, service standards and completion of job duties.

    Responsible to hold regular department meetings and to drive employee engagement and retention.

    This position requires the manager to be on the floor of the restaurant/bar approximately 75% of the time.

    The manager is to assist with guest service in any way possible.


    ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
    Drive revenues for Altitude Sky Lounge, via operational strategy and deliberate and calculated implementations

    Drive guest experience, as measured via external and internal review platforms

    Inspire and guide team members, as measured via internal employee engagement scores.

    Maintain cost controls, including beverage cost, food cost and labor cost, within budgeted and forecasted amounts.

    Maintaining beverage inventories and ensuring all cost control processes are in place. Enforce policies regarding these areas including liquor requisitions.

    Responsible for the liquor par levels in beverage areas.

    Ensuring beverage staff members follow proper procedures for ordering, pouring, and cashiering.

    Coordinate all aspects of large groups with reservations in the restaurant/beverage.

    Responsible for reservations on holidays.

    Responsible for monthly beverage inventory.

    Set up and monitor regular contests and promotions.

    Assist with implementation of special promotions.

    Conduct inspections of work areas regularly and address items that need attention.

    Conduct employee counselling and documentation in adherence with our processes and standards

    Foster and Mentor the Assistant General Manager and all other leaders who fall within their discipline

    Assisting in other F&B operational verticals, including Otium Restaurant, Ladro, Banquets and Culinary as necessary

    Any other tasks or projects as prescribed the Director of Food & Beverage.


    ESSENTIAL SKILLS
    Understand the mission, vision and game plan of the hotel.

    Strong leadership skills and has the ability to apply them.

    Establish goals and objectives to improve the department.

    Ability to understand Guests' service needs.

    Ability to be well organized, maintain concentration and complete all work assigned.

    Ability to focus attention to performance of tasks despite frequent, stressful or unusual interruptions.

    Ability to converse calmly with irate Guests', co-workers or supervisors in sometimes tense situations.

    Ability to perform job functions with minimal supervision.

    Ability to work cohesively with co-workers and other departments as part of a team. Ability to build morale and spirit.


    Ability to adhere to work schedule and arrive on time in a neat and alert condition and adhere to company dress standards.

    Ability to follow all appropriate policies and procedures while constantly striving to improve all standards of operation.

    Ability to meet or exceed productivity and performance standards and complete tasks as assigned by supervisor or manager.

    Ability to take and give direction.

    Ability to interact with people beyond giving and receiving instructions, particularly in resolving complaints and problems.


    BENEFITS:
    Medical (Anthem)

    Dental (Aetna)

    Vision (VSP) and Life (The Hartford)

    Voluntary Benefits including Accident, Critical Illness, Hospital Indemnity, Supplemental Life (The Hartford)

    401K Retirement Benefits with 4% match and immediate 100% vesting (Transamerica)

    Vacation and Sick Pay

    Commuter - 40% subsidized

    Room Discounts with any Marriott Brand Hotel (31 different brand globally)

    Additional Room Discounts for select hotels within portfolio

    Two pairs of slip resistant shoes a year


    JOB REQUIREMENTS:
    Must have 2 years' restaurant manager or assistant restaurant manager experience.

    Must have a bachelor's degree or 2 years' equivalent combination of education and experience.

    Must be able to work nights, weekends and holidays.

    Astra Seattle is an Equal Opportunity Employer.


    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    If you need accommodation for any part of the application process because of a medical condition or disability, please call or email Deanne Shawley at

    to let us know the nature of your request.
    Qualifications
    Licenses & Certifications

    Food Handler (required)

    #J-18808-Ljbffr
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