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Specialist - Baton Rouge, United States - Blue Cross and Blue Shield of Louisiana
Description
We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities.
Residency in or relocation to Louisiana is preferred for all positions.
Grade 7
POSITION PURPOSE
Responsible for managing the customer acquisition, reacquisition, quoting, underwriting, reinsurance compliance, renewals and pre-sale activities.
Provides support to the Ancillary Sales Director, Account Executives and Account Managers, and Producers to ensure accuracy from the field for the initial quote or renewal request for proposal, apply appropriate Ancillary product benefits for quoting and ensure accuracy of the calculated rates for the selected benefits.
Demonstrate expertise in all aspects of proposal generation, contract analysis, rating, underwriting, specialized enrollment aids/forms and the processes of acquiring new business and renewing existing business.
Accountable for complying with all laws and regulations associated with duties and responsibilities.NATURE AND SCOPE
This role does not manage people
This role reports to this job: MANAGER, ANCILLARY PRODUCT & UNDERWRITING
Necessary Contacts:
BCBSLA - Regional Directors, Account Executives, Account Representatives, and Regional support personnel, Marketing Department, licensed agents and brokers and insurance consultants, group Executives and decision makers and group employees.
Must have contact with SNL underwriting, claims and billing personnel.Qualifications
Education
High School Diploma or equivalent required
Associate's Degree in Sales and/or Marketing preferred
Work Experience
2 years of experience in marketing or health/life insurance field required
Experience to include working with group health insurance, group life, and disability preferred
Skills And Abilities
Proficient in MS Word and Excel Microsoft Office Software applications is required.
Excellent interpersonal, communication and customer relationship management skills are required to provide marketing operational support to customers, Brokers, Account Executives and Regional Sales staff.
Requires the highest level of time management and organizational skill, detail orientation and the ability to multi-task to meet demands in a fast paced work environment.
Ability to work well independently as well as in a cooperative team environment to achieve shared goals across multiple functions and statewide locations (e.g. Marketing, Underwriting and Benefit Administration Operations).Licenses and Certifications
State license for life and health insurance preferred
Accountabilities And Essential Functions
Manage the quote process, developing RFP's, underwrite complex cases from initial and subsequent plan designs.
Identify standard, non-standard and field authority business and process as appropriate.
Receive RFPs, interpret existing benefit booklets and identify necessary information required to complete plan design.
Responsible for identifying cross selling opportunities. Ability to recognize, analyze and communicate trends and recommend solutions or ways to take advantage of opportunities.
Responsible for pre and post-sale underwriting and renewal decisions on small and large complex book of business.
Understand working with special case factors, pool allowances and reinsurance.
Communicate and negotiate with reinsurer, brokers, and internal sales on complex cases
Ensure accuracy of all proposal content.
Works independently with final decision making authority within assigned authority limits.
Partner with Regional Offices, Reinsurers, SNL Sales Director,Brokers and SNL Underwriting to help manage broker relationships.
Coordinate quotes and enrollment with field offices and SNL Sales Director; serves as a liaison between Regional Offices, SNL Sales Director and SNL Staff
Responsible for reporting on quote activity and potential sales.
May coordinate enrollment and pre-sale activities for SNL Sales Director, key brokers, and Regional Offices.
May train other underwriting staff.
Act as source of entity for pricing, products, systems, reinsurance sales and marketing.
Must be able to work overtime during peak work volume periods, travel in the local and statewide area on occasions with some overnight travel required.
Additional Accountabilities And Essential Functions
The Physical Demands described here are representative of those that must be met by an employee to successfully perform the Accountabilities and Essential Functions of the job.
Perform other job-related duties as assigned, within your scope of responsibilities.
Job duties are performed in a normal and clean office environment with normal noise levels.
Work is predominately done while standing or sitting.
The ability to comprehend, document, calculate, visualize, and analyze are required.
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An Equal Opportunity Employer
All BCBSLA EMPLOYEES please apply through Workday Careers.
PLEASE USE A WEB BROWSER OTHER THAN INTERNET EXPLORER IF YOU ENCOUNTER ISSUES (CHROME, FIREFOX, SAFARI)
Additional Information
Please be sure to monitor your email frequently for communications you may receive during the recruiting process. Due to the high volume of applications we receive, only those most qualified will be contacted.
To monitor the status of your application, please visit the "My Applications" section in the Candidate Home section of your Workday account.
If you are an individual with a disability and require a reasonable accommodation to complete an application, please contact for assistance.
In support of our mission to improve the health and lives of Louisianians, Blue Cross encourages the good health of its employees and visitors.
Due to the acknowledged hazards from exposure to environmental tobacco smoke, and in order to promote good health, our company properties are smoke and tobacco free.
Blue Cross and Blue Shield of Louisiana performs background and pre-employment drug screening after an offer has been extended and prior to hire for all positions.
As part of this process records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus.
Pursuant with sec 1033 of the Violent Crime Control and Law Enforcement Act of 1994, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner.
Additionally, Blue Cross and Blue Shield of Louisiana is a Drug Free Workplace. A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results.JOB CATEGORY:
Insurance
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