- Web services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)
- Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
- Knowledge of PBX architecture, telecommunication network services, and contact center systems.
- Working knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.
- Strong understanding of contact center operation, including key metrics and workforce management needs
- As well as experience with management and development of speech recognition systems and grammars
- Working Knowledge of Genesys Cloud is a plus.
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beBee Handyman Webberville, MI, United States FreelanceI am in need of a Private Engineering Classes service in Webberville, MI with the following characteristics:What area of engineering do the classes need to cover? · Telecommunications Engineering · Subjects or topics to be reinforced · Mathematics for telecom: "stochastic process ...
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Communications Manager II
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Process Engineer
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Process Engineer
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Dice Lansing, United StatesDice is the leading career destination for tech experts at every stage of their careers. Our client, Stefanini, is seeking the following. Apply via Dice today · Stefanini Group is hiring · Stefanini is looking for an Full Stack Engineer, Location: Dearborn, MI (Hybrid) · For q ...
Telecommunications Engineer - Okemos, United States - MaTech Solutions
Description
The ideal candidate should have at least 5 years of experience in one or more of the following: