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Perth Amboy

    Afternoon/Night Front of House Shift Leader - Perth Amboy, United States - Chick-fil-A

    Chick-fil-A
    Chick-fil-A Perth Amboy, United States

    1 week ago

    Chick-fil-A background
    Description

    A Shift Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant's heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Shift Leaders are responsible for executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Shift Leader's main areas of focus are completing tasks so that the restaurant runs effectively, being strategic with sound decision making skills to ensure operations are fast and accurate, and coaching/developing team members. Shift Leaders lead by example and set the tone that others will follow.

    Position Type:

    • Full-time
    • Required availability: 2pm - 11pm Monday - Saturday
    Our Benefits Include:
    • A fun work environment where you can positively influence others
    • Flexible scheduling (and closed on Sundays)
    • Learning first-hand from an experienced Operator and other restaurant leaders
    • Intentional growth and development to help you reach your professional goals
    • Scholarship opportunities
    • Competitive pay
    Shift Leader Responsibilities:
    • Participating operationally in day-to-day activities in fast-paced restaurant
    • Offer immediate and respectful response to guest's needs
    • Assist in training of new hires, set the tone for a shift, and act as a role model for our team
    • Be a friendly, encouraging team player
    • Coach team members on best practices
    • Motivate others to be the best version of themselves
    • Set goals and motivate and inspire the team to reach goals
    • Hold those below. you to high standards
    • Close the restaurant
    • Manage cash and computer systems for recording cash management
    • Count cash drawers
    • Excellent communication skills, both written and spoken
    Qualifications and Requirements:
    • Smile
    • Create and maintain eye contact
    • Speak enthusiastically
    • Make emotional connections with guests
    • Have reliable transportation
    • Able to work in a fast-paced environment
    • Strong people skills with a desire to serve
    • Strong commitment to superior customer service
    • Able to manage Team Member behavioral and performance issues
    • Able to work in a team environment with shared ownership and responsibility
    • Prior experience as Shift Leader, Supervisor, or Restaurant Manager is required
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