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    Customer Service Leads - Orlando, United States - Qwalifize Llc

    Qwalifize Llc
    Qwalifize Llc Orlando, United States

    4 weeks ago

    Default job background
    Description
    Type:
    • year contractFull Time or

    Part Time:
    Full time or Part Time

    Pay Rate:
    TBDLocation:Orlando, FL 32827

    Language Requirements:
    Fluent in English with multi language skills such as Spanish, Portuguese, French, German, Russian, Italian, Chinese, etc

    Language Preferences:

    N/AJob Overview:
    A Customer Service Lead performs regularly assigned work in aviation customer service within public areas of the airport. Serve as a customer advocate, providing customers with timely and accurate information along with issue resolution. Supports information booths, international arrivals, customer relations, meet and greet services.


    Experience Requirements:
    Minimum of two (2) years of experience in a customer service position.
    Strong customer service communication skills.
    The ability to work both independently and as part of a team.
    Must have a clear, speaking voice.

    Must have a calm demeanor at all times, especially when faced with stressful situationsMust have the ability to greet all passengers, visitors, and airport employees in a friendly and professional manner.

    Shall be able to perform the duties of the Ambassadors.
    Strong computer skills as required to perform the customer service functions.
    Must have a familiarity with Orlando, the area attractions, and the surrounding areas.
    Experience in a customer service position in a medium-to-large airport or other travel hospitality or similar setting.


    Experience Preferences:

    N/APhysical Requirements:
    Must be able to stand and walk for extended periods of time

    Education Requirements:

    High school diploma/GEDEducation Preferences:
    N/A

    Training Schedule:

    TBD?Schedule:

    Dress Code:
    Business CasualBenefits:Medical, Dental, Vision and more

    Additional Information:
    Drug and background checks are performed. Valid identification and reliable transportation required. We are an E-Verify employer.

    We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employees Form I-9 to confirm work authorization.

    Our employees are authorized to work in the United States. Candidates shall supply their own transportation.#J-18808-Ljbffr
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