- Strategic Planning: Develop a comprehensive program strategy aligned with the organization's vision and goals. Identify key initiatives, prioritize projects, and establish clear objectives and performance metrics.
- Project Oversight: Provide leadership and direction to project managers and teams throughout the project lifecycle. Monitor progress, resolve issues, and ensure adherence to timelines, budgets, and quality standards.
- Stakeholder Management: Cultivate strong relationships with stakeholders, including executives, sponsors, and team members. Facilitate communication, manage expectations, and solicit feedback to ensure alignment and support for program initiatives.
- Resource Allocation: Optimize the allocation of resources, including personnel, budget, and technology, to support program goals. Identify resource gaps, implement contingency plans, and drive efficiency to maximize productivity and minimize risks.
- Risk Management: Anticipate and mitigate program risks by implementing robust risk management processes and mitigation strategies. Proactively identify potential obstacles, develop contingency plans, and escalate issues as needed to ensure timely resolution.
- Quality Assurance: Establish and enforce quality standards, best practices, and governance frameworks across all program activities. Conduct regular reviews, audits, and assessments to monitor performance and drive continuous improvement.
- Change Management: Champion a culture of innovation, adaptability, and continuous improvement within the program and across the organization. Drive change initiatives, promote adoption of new processes and technologies, and foster a growth mindset among team members.
- Reporting and Analysis: Prepare regular status reports, dashboards, and presentations for executive leadership and stakeholders. Analyze program performance, identify trends, and provide insights to inform decision-making and course corrections as needed.
- Bachelor's degree in Business Administration, Project Management, or related field. Master's degree or PMP certification is a plus.
- Proven track record of success in program management, with extensive experience leading complex initiatives in a corporate or enterprise setting.
- Exceptional leadership and communication skills, with the ability to inspire, influence, and motivate cross-functional teams.
- Strong strategic thinking and analytical abilities, with a focus on driving results and delivering value to the organization.
- Proficiency in project management methodologies, tools, and software platforms.
- Demonstrated expertise in stakeholder management, change management, and risk mitigation.
- Experience in budget management, financial analysis, and resource planning.
- Ability to thrive in a fast-paced, dynamic environment with shifting priorities and tight deadlines.
- Amazon Connect experience.
-
Program Manager
3 weeks ago
CapB InfoteK Durham, United StatesCapB is a global leader on IT Solutions and Managed Services. Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI/ML, IOT, Blockchain to MDM/PIM, Supply chain, ERP, CRM, HRMS and Integration solutions. For our growing ...
-
Program Manager
1 week ago
HCL Global Systems Durham, United StatesBy promoting Fidelity and agile leadership behaviors, you will build and sustain an innovative agile culture. · The Expertise and Skills You Bring BS/BA degree, MBA a plus · 5+ years of proven experience leading sophisticated, multi-workstream, multi-year programs (inc. experi ...
-
Program Manager
3 weeks ago
Tanium Durham, United StatesThe Basics: · Tanium is seeking an energetic, detailed-oriented, and highly strategic Program Manager to help us support our engineering teams. As a Program Manager, you'll lead software engineering projects and influence teams responsible for designing, developing, testing, de ...
-
Program Manager
3 weeks ago
Micross Components Durham, United States Full timeThe Program Manager will requires the successful candidate to manage the IR Scene Projector (IRSP) program area by coordinating and monitoring lot scheduling, pricing, and technical performance of projects in the program area. Responsibilities include supporting contract/PO negot ...
-
Program Manager
1 week ago
Toshiba Global Commerce Solutions Durham, United StatesToshiba Global Commerce Solutions is seeking a Program Manager that will be responsible for the day-to-day management of complex Professional Services projects and the support of qualified sale opportunities. Additionally, the Program Manager will have a background in value-selli ...
-
Program Manager
2 weeks ago
Fidelity Investments Durham, United StatesJob Description: · PROGRAM MANAGER - OPEN SOURCE PROGRAM OFFICE · If the following job requirements and experience match your skills, please ensure you apply promptly. · The Role · Fidelity Investments is seeking a Program Manager to help scale and operationalize the activit ...
-
Program Manager
1 week ago
IQVIA Durham, United StatesPosition Summary: · Responsible for the daily operational effectiveness of a dedicated team within the manufacturer support division. Ensures the proper completion of all daily tasks in a timely fashion while ensuring compliance with all standard operating procedures. This is a ...
-
Program Manager
1 week ago
Micross Components Durham, United StatesJob Description · Job DescriptionThe Program Manager will requires the successful candidate to manage the IR Scene Projector (IRSP) program area by coordinating and monitoring lot scheduling, pricing, and technical performance of projects in the program area. Responsibilities inc ...
-
Senior Program Manager
2 weeks ago
FUJIFILM Holdings America Corporation Durham, United StatesOverview · The work we do at FUJIFILM Diosynth Biotechnologies has never been more important—and we are looking for talented candidates to join us. We're growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want t ...
-
Reliability Program Manager
2 weeks ago
Biogen Idec Durham, United StatesCompany DescriptionJob Description · This individual contributor who will report to the Head of Facilities Engineering Technical Authority is accountable for the development and implementation of a comprehensive reliability program that ensures the reliability, availability, and ...
-
Senior Program Manager
3 weeks ago
KBI BioPharma Durham, United StatesJob Description · Program Management · Manages project timelines through all phases of development, from project award and kick-off through close-out · Ensures that projects are conducted on time, within scope and budget, and meet Client agreed- upon quality standards and expe ...
-
Windows Program Manager
1 week ago
CTG Durham, United StatesOverview: · The Windows 11 Program Manager will evangelize and coordinate sales plays, training, and customer communications to accelerate the refresh. · Duties: · Align and Scale Win11 ProgramsAct as lead coordinator between sales and SSG to drive customer program engagement to ...
-
Compliance Program Manager
2 weeks ago
Varite Durham, United Statesbout Client: · We are forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can't do it alone. We know when to ask for help, collaborate with others, and partner with s ...
-
Program Manager Associate
2 weeks ago
Blue Cross and Blue Shield of North Carolina Durham, United States**Program Manager Associate (Commercial + Concierge)** · Location Durham, North Carolina, United States of America Category Other JOB DESCRIPTION As a health care company, we believe that vaccines are the best way to move past the COVID-19 pandemic. We also want to provide our e ...
-
Senior Program Manager
5 days ago
Avalara Durham, United StatesOverview: · Avalara is hiring a Senior Program Manager to join our · Corporate Program Management Office · (PMO).?The Corporate PMO leads programs shaped around our most strategic growth and efficiency projects. Our program are recognized for their judicious structure, ownersh ...
-
Senior Program Manager
3 weeks ago
FUJIFILM Corporation Durham, United StatesOverview: · The work we do at FUJIFILM Diosynth Biotechnologies has never been more importantand we are looking for talented candidates to join us. Were growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want to ...
-
Senior Program Manager
2 weeks ago
FUJIFILM Holdings America Corporation Durham, United StatesOverview · The work we do at FUJIFILM Diosynth Biotechnologies has never been more important-and we are looking for talented candidates to join us. We're growing our locations, our capabilities, and our teams, and looking for passionate, mission-driven people like you who want t ...
-
Project/Program Manager
3 weeks ago
Eliassen Group Durham, United StatesJob Description · **Must be local to Durham, NC to go onsite at least once a month.** · Our insurance client is looking for a Project/Program Manager to join their team. · Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants ...
-
Senior Program Manager
4 weeks ago
Fujifilm Holdings Corp Durham, United StatesExecution/ Delivery (33%):Lead the planning and execution of programs in alignment with FOB-Program Management business case Onboard with Sales Team and transition to become the primary liaison for program planning & execution upon notification that Program Manager, Manager, Prog ...
-
Senior Program Manager
1 week ago
Avalara Durham, United StatesWhat You'll Do · Avalara is hiring a Senior Program Manager to join our Corporate Program Management Office (PMO). The Corporate PMO leads programs shaped around our most strategic growth and efficiency projects. Our program are recognized for their judicious structure, ownershi ...
Program Manager - Durham, NC, United States - Droisys
Description
My Client is looking for Program Manager with Amazon Connect Offering Hybrid Work. Let us connect and discuss the project details if you are open to new job opportunities.
Even if you are not looking out for a new gig, still I will appreciate being in touch with you over LinkedIn or in emails.
Here are the job details
Role: Program Leader / Manager
Locations: Charlottesville, VA, Boston, MA, Columbus, OH, Durham, NC
Duration: Full Time with Telus International
Onsite: Day 1
Note: This role requires experience in Amazon Connect. So kindly share the resume accordingly.
As a Program Leader, you will spearhead the strategic planning, execution, and oversight of a portfolio of projects aimed at achieving organizational objectives. This role demands a seasoned professional who can navigate complex initiatives, foster collaboration among diverse teams, and drive innovation while ensuring alignment with business goals. You will be instrumental in orchestrating resources, managing risks, and delivering sustainable results within a dynamic environment.
Key job responsibilities
Qualifications
--
Neeraj Nagar (He/Him)
Client Delivery Manager,
+1 (O) +1 (D) | |
Program Manager (With Amazon Connect)