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    Staff Coordinator Full-time - Baltimore, MD, United States - US-MD-BALTIMORE

    US-MD-BALTIMORE
    US-MD-BALTIMORE Baltimore, MD, United States

    2 weeks ago

    Default job background
    Full time
    Description
    Job Description COORDINATOR - CAFE SALES
    Category Marketing/Sales
    Job Type Regular Full-Time

    Overview Hard Rock International (HRI) is one of the most globally recognized companies with venues in over 70 countries spanning 265 locations that include owned/licensed or managed Rock Shops, Live Performance Venues and Cafes.

    HRI also launched a joint venture named Hard Rock Digital in 2020, an online sportsbook, retail sportsbook and internet gaming platform.

    Beginning with an Eric Clapton guitar, Hard Rock owns the worlds largest and most valuable collection of authentic music memorabilia at more than 86,000 pieces, which are displayed at its locations around the globe.

    In 2022, Hard Rock Hotels was honored as the number one brand in Outstanding Guest Satisfaction for the second year in a row among Upper Upscale Hotels in J.Powers North America Hotel Guest Satisfaction Study.

    This designation is the fourth consecutive year the iconic brand has been among top brands in this category.

    HRI is the first privately-owned gaming company designated U.Best Managed Company by Deloitte Private and The Wall Street Journal for the second year.

    Hard Rock was also honored as one of Forbes Best Employers for Women, Diversity and New Grads and a Top Large Employer in the Travel & Leisure, Gaming, and Entertainment Industry.

    In 2021, Hard Rock Hotels & Casinos received first place ranking in the Casino Gaming Executive Satisfaction Survey conducted by Bristol Associates Inc.

    and Spectrum Gaming Group for six of the last seven years. For more information on Hard Rock International, visit or shop.

    Responsibilities To provide support for the Cafe Sales & Marketing team while taking ownership of specific initiatives that will assist in driving sales.

    Write and negotiate sales and marketing contracts according to Corporateprocedures
    Assembling of the Cafe Event Calendar and Brand Calendar
    Reporting of weekly Occupancy Reporting Programs by working with local hotel Concierge
    Communication and follow up with Group Travel Planners and marketing partners
    Maintenance of sales and marketing tools and equipment (banners, linens, skirting, etc.)
    Updating of cafe website to be communicated with Support Center On-Line Marketing team
    Partnering with Sales & Marketing Manager in the prospecting calls to Corporate accounts, convention/meeting organizers and previous bookings
    Assist in execution and attend buyouts, functions, and designated parties to provide support, ensure guest satisfaction, and promote future business
    Attend trade-shows as approved by cafe budget and Corporate Sales and Marketing departments.
    Liaise between Support Center Sales & Marketing departments and the cafes
    Work with SM, GM, and KM to ensure that contract/menu is executable
    Attend meetings with S&M Manager as requested to communicate events/functions to management team and/or staff
    Coordinate operations between departments
    Attend client functions marketing events and designated parties to provide support and representation of the department
    Work as a team, helping all departments to complete the required activities or projects that ensure we achieve successful events or outcomes reflecting the brand
    Utilize programs designed to help Save the Planet
    Must possess strong communication and listening skills, excellent reading and writing
    Comprehend professional language, either written or spoken, to communicate
    Multiple language abilities a plus, fluency in English required
    Ability to move throughout the Corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time
    Ability to turn or twist body parts in a circular motion
    Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment
    Ability to travel via auto or airplane for long periods of time
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